This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Panera Bread
- Cafes
- Chapel Hill, NC
About this business
Location details
213 W Franklin St, Chapel Hill, NC 27516, Chapel Hill, NC, 27516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Let me start by saying this review is to speak about the FANTASTIC experience I had with the night manager on 12/30/2025: I placed an order through UberEats and of course the app didn’t have it where you could pick a bread bowl for the soup I wanted- so I called Panera and spoke with the night Manager (who is probably the nicest person I’ve ever spoken to), she immediately set aside the last bread bowl for me and told me to place my order and she would make sure I got my bread bowl. I also wanted a couple sides of their amaz... read more
As a longtime Panera customer, I am very sad to say this may be my last visit to this Panera in particular and maybe all Paneras in general. It is so obvious that corners are being cut everywhere: staffing; amenities such as eating utensils, plastic glasses, napkins!, bags; and, worst of all, freshness of the food. Why would bakery be stale early in the morning? Why would focaccia not even look like focaccia?
They did much better in service than they did "THE LAST TIME" but I'm unsure if I would return to this place or not. 🤔
Frequently asked questions about Panera Bread
How is Panera Bread rated?
Panera Bread has a 3.6 star rating with 642 reviews.
When is Panera Bread open?
Panera Bread is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com