Panera Bread

Dave 

on Google

2 days ago

It is a shame this business is not operating better. The food is OK. The coffee is not “hot”, which makes it hard to enjoy. The service is OK, the guy at the register was friendly enough and kind. The atmosphere is fine, they even have a little outside area. But, overall, it somewhat falls short due to the coffee not being refreshed timely enough. Update I’m updating my review, from 2-stars to 1-star, based on additional experience. Today, the coffee was again lousy. The service was poor. There was no one at ordering when I ... read more

Gillian Javetski 

on Google

4 months ago

I’m not someone who usually leaves reviews, but the Panera Bread at Overlook Hospital truly deserves a shoutout. This team goes above and beyond in a setting where the stakes are high and the pace never lets up. Working in food service is hard anywhere, but here, they’re serving busy doctors, patients with special dietary needs, and families under stress, and they do it with grace, care, and a smile. I’ve watched staff members go out of their way to find soft foods for someone with swallowing issues or track down a comfortin... read more

Tata Negron 

on Google

4 months ago

I have my mom at the ICU here, I decided to take break and come downstairs to eat something and instead of choosing the cafeteria, I unfortunately picked Panera, I ordered a croquet sandwich and I asked the cashier without onions, I opened and it was full of onions. I took it back and I was explaining to one of the employees that the promotion sign shows that it comes with onions but the cashier was telling me that the one with onions was the other one, she said her system didn’t show that it was with onions. When I took it ... read more

Kat 

on Google

7 months ago

I don’t know if it’s only this branch or all Panera in general but food was beyond disgusting. Soup was watery as if they ran out and added some water to make up for the bowl. Chicken in the salad tastes like rubber or was raw. It was horrific and that was a hospital branch. Not sure what to think of this. Never again 

Tiwanna Ellerbe 

on Google

9 months ago

I've never had a bad experience, or food, from here!