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Panera Bread

3.7

About this business

Location details

2130 E El Segundo Blvd, El Segundo, CA 90245, El Segundo, CA, 90245, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
3.7108 reviews
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Joseph M.'s profile image
Joseph M. 
a week ago

The food is okay at this location, but the behavior of SOME of the staff members is unacceptable.  A few of them are very loud and their content is unacceptable for a Panera environment.  Me and other people have noted things being said that are not appropriate for mixed company and children.  No one should have to listen to unacceptable things while they’re trying to enjoy the food they’ve purchased.  You pay for the whole dining experience.  Not just the food. 

Debra A.'s profile image
Debra A. 
a week ago

I buy the Southwest chicken salad every time I go. No tomato, no avocado no bread I want chips instead. Today somebody was not reading the order correctly.This is what I got. Normally I would give a four star, but today only a three because of the way they messed up my order. 

Debra A.'s post 1
Brigitte J.'s profile image
Brigitte J. 
a week ago

Went through the drive through this afternoon. Why are the people at the drive through not aware of what the restaurant carries in terms of food. I asked about desserts and was told all they had were sugar or chocolate chip cookies. I wanted a cinnamon roll. I got my order - salad was sideways in the bag causing it to leak. I decided to go into the restaurant to see what they had as far as desserts and lo and behold, I counted at least 8 cinnamon rolls. I told the girl at the register what had happened, and she seemed ... read more

Mike J.'s profile image
Mike J. 
a week ago

We are frequent customers at Panteras in Shelby Twp, Grand Rapids, and Muskegon, so we have a general idea what to expect, and the Southfield (Telegraph Rd) Panera we visited on Friday, 2/6/26, around 4:30 p.m.. was way below expectations. Why? The floor around the cash register looked dirty and had napkins scattered around. We went to the main seating area and saw more debris on the floor under the tables and one table with stacked dishes. Maybe they were too busy to get to these things you say? We were the only ones in the... read more

Susan S.'s profile image
Susan S. 
a month ago

Cashier friendly, Order # 163538 time: 12:52 PM Presentation of grilled cheese plated: ciuld have been better. Sandwich not warm— went to stand by the beverage machine to wait for my order/ did not hear my name called. Walked to see if plate on counter might be my order: it was. Tomato soup: neutral Bread of sandwich barely toasted Cheese: appears to have been everywhere Outside the sandwich. I ate the soup: tore off pieces of the sandwich then discarded, just couldn’t. Restaurant was clean and restrooms too. 

liz m.'s profile image
liz m. 
2 months ago

Dont waste your time. We will never go back. Placed my order and paid the bill. We were asked to pull up and someone would bring our order out. We sat there for over 40 minutes waiting. No one ever came out so I backed up to the drive through window. Waited there another 5-6 minutes as the cashier ignored me sitting there. Also watched another employee with no gloves on blow his nose. By this time I was not going to eat this food and wait any longer for it. I was disgusted. So pulled around the front and went insid... read more

liz m.'s profile image
liz m. 
2 months ago

Dont waste your time. We will never go back. Placed my order and paid the bill. We were asked to pull up and someone would bring our order out. We sat there for over 40 minutes waiting. No one ever came out so I backed up to the drive through window. Waited there another 5-6 minutes as the cashier ignored me sitting there. Also watched another employee with no gloves on blow his nose. By this time I was not going to eat this food and wait any longer for it. I was disgusted. So pulled around the front and went insid... read more

tantagoth's profile image
tantagoth 
2 months ago

Cafe #: 202600. McDonough GA. Worst place to eat EVER. They expect a tip prior to any service, the food was not "hot" but barely warm, the soup was cool to eat, and the sweet tea tasted like sewer water was used. For the price of $50 we ordered 2 whole sandwiches and two bowls of what they called soup. French onion tasted like thick beef broth, with cooked onions drop in prior to serving and stale croutons and cheese that couldn't melt due to temperature. Nothing, and I mean nothing will ever get me back into this restau... read more

Andrea L.'s profile image
Andrea L. 
2 months ago

We order from Panera as our HQ is right around the corner. Today we got our order delivered in a SEALED back (its how they seal the receipt to the bag) and one of our 1/2 sandwiches were missing. Our head of HR who placed the order called to let them know it was missing ... ONLY to be on the receiving end of an arguing employee who then hung up on our manager and refused to answer the phone when she called back. I do not even understand how Panera allows this kind of operation. We are regular customers. Even if we were a fir... read more

Frequently asked questions about Panera Bread

How is Panera Bread rated?

Panera Bread has a 3.7 star rating with 108 reviews. 

When is Panera Bread open?

Panera Bread is open now. It will close at 9:00 p.m. 

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