Pandora Jewelry

Phabi Ramirez 

on Google

2 months ago

These 5 stars go out to Destiny who helped me make a well-informed purchase. She was patient with my lack of knowledge in bracelets and showed me all the varieties offered. I feel like I received a genuine personal experience that I wouldn't have had with an online purchase. Her guidance was nothing short of excellent. Without her I would've had a charm on my necklace with all of my other pendants. May your pillow always stay cold Destiny 🫶🏽 

Hilda Carrillo 

on Google

2 months ago

I walked in and was instantly greeted with a smile she asked how I was doing and what she can do for me today. She helped me with my earrings she said I’ll clean them as well . Yes it’s her job “ I might say but the way she received me was like hey come on in “ she has a sweet smile and set the tone for the rest of her co-workers I’m a believer in energy and I hope she continues enjoying her day and helping others enjoy theirs . Thank you “ Melissa “ . Will be coming back . 

Melissa Touvannas 

on Google

5 months ago

Its been an adventure. Received this lovely ring as a gift. It was purchased at a Pandora in Macy’s & so, must be returned/serviced at Macy’s Pandora. Its a bit of a hike from my home to the nearest one. The stone on my ring has fallen out 4 times. The customer service received by Nayeli has made each visit a positive experience. Nayeli is a calm problem solver with a resolution fot everything. Most recently, I was trying to get in touch with Macy’s Pandora to make sure the ring to be replaced was in stock. I couldn’t get th... read more

Ingrid Montenegro 

on Google

9 months ago

I went to this store to have my ring exchanged for a smaller size. The manager that attended to me was giving me such a hard time to do the ring exchange event though it was within the exchange period. What they lack to tell you is per the manager, is that yes you can exchange the ring as long as you don't use it, regardless of the exchange period must be in "selling condition". If you worn it, it's used. I did also not have the receipt and per Pandora policy you can do the exchange as long as you have a receipt or bank stat... read more