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Pandora Jewelry

2.3

About this business

Location details

1321 N Columbia Center Blvd Suite 381, Kennewick, WA, 99336, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
2.313 reviews
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Cole's profile image
Cole 
on Google
2 months ago

I was surprised to see so many bad reviews for this location. I ordered online and went to pick up my Ursula charm a couple days later. I walked in and was immediately greeted at the counter, she asked how she could help and I had my charm in hand within 5min. Their receipt machine was broken so they asked if I was ok with a digital receipt, which was totally fine. The problem employees that were once there don't seem to be employed anymore because all the employees seemed very attentive to their customers 

Isabel Barajas's profile image
Isabel Barajas 
on Google
3 months ago

I went into the store to look at some charms for my bracelet. When I asked for help, Maya looked annoyed, she made me feel uncomfortable and unwelcome. Very bad customer service. 

Amelia Chestnutt's profile image
Amelia Chestnutt 
on Google
3 months ago

I had an excellent experience buying my first charm bracelet from Pandora. Dominique was extremely knowledgeable and friendly, and she even let me try on her own bracelet to see how the length would feel when the bracelet is full of charms. 

Jose's profile image
Jose 
on Google
3 months ago

This location of Pandora has been the worst I've been to. No one will ever greet you here and staff member Maya was extremely rude and passive aggressive when I just asked for help. Needs re-training. 

Shanna Bailey's profile image
Shanna Bailey 
on Google
5 months ago

I'm only giving a star because I have to in order to write a review. I purchased a Pandora ring on Maui back in November at the only authorized dealer on the island. Within a month the stones started coming out. We remembered them telling us there is a one year warranty, but I couldn't find the receipt. I called the dealer on Maui and she was able to find the receipt and email it to me and told me I can go to any Pandora. I finally made it to the one at the Columbia Center Mall, which is about 90 minutes away. The sales girl... read more

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Frequently asked questions about Pandora Jewelry

How is Pandora Jewelry rated?

Pandora Jewelry has a 2.3 star rating with 13 reviews. 

When is Pandora Jewelry open?

Pandora Jewelry is closed now. It will open at 10:00 a.m. 

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