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Pandora Jewelry
- Consumer Goods
- Northridge, CA
About this business
Location details
9301 Tampa Ave spc 11, Northridge, CA, 91324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I've always had good experiences at this Pandora location. The staff is friendly, helpful, and does their best to assist customers, even during the busiest times of the year. One thing I think people sometimes forget is that respect goes both ways. Employees deserve the same courtesy and kindness that customers expect to receive. Retail workers spend their entire day helping people, answering questions, and dealing with situations that are often beyond their control, and they shouldn't have to tolerate rude or disrespectful ... read more
I needed to exchange a ring but did not have the receipt as it was a gift, I wanted the same ring but in silver, the manager there gave me the 3rd degree, asking me so many questions I really felt like a criminal, what the hell! I even told her I buy so much jewelry from pandora, she can check my acct and I said to her I will go to the Topanga mall location and exchange it there but finally she did the exchange. Will never go to that location again even if it close to my house. Needs customer service skills unsure how she is... read more
My husband went in to this location to get a new charm for my bracelet. But when no one tried to help him he went up to someone just sitting behind a counter and asked about a specific charm. He said she was rude and didn't want to help him. He asked to check the back because we were told that if we wanted a specific charm we saw online just screenshot it and come in and ask. She didn't even want to look for him. So he left with nothing. We will be looking to find a new location to go to. He couldn't catch her name. But said... read more
Very busy but good service
Horrible customer service. I received a ring a week ago as a gift for my anniversary and it was too big for me so my boyfriend and I tried exchanging it for a different size. We had the receipt with the date and an account and obviously it was within the 30 days. The ring was in very good condition all rhinestones were there and the rhinestone was still blinging. I don’t understand why they couldn’t take it?? Topanga would’ve taken it but they didn’t have my size then I took it to Valencia and they took it automatically. It’... read more
Frequently asked questions about Pandora Jewelry
How is Pandora Jewelry rated?
Pandora Jewelry has a 4.2 star rating with 513 reviews.
When is Pandora Jewelry open?
Pandora Jewelry is open now. It will close at 7:00 p.m.
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