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Pandora Jewelry
- Consumer Goods
- Waldorf, MD
About this business
Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through approximately 7,900 points of sale, including more than 2,100 concept stores. Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora employs more than 21,200 people worldwide of whom approximately 12,500 are located in Gemopolis, Thailand, where the company manufactures its jewellery.
Location details
11110 Mall Cir Spc F02C, Waldorf, MD, 20603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I put charms on hold went to pick them up and was describing them and one of the employees showed me her necklace and I said yes those. She said said I bought the last two last night. Pandora had a policy that an employee can't buy anything if it's the last one. Im calling the district manager. I wasted my time and gas driving to Waldorf.
Customer service was excellent. The seller was very informative of items and other incentives. I had a very pleasant experience.
Customer service is definitely not a strong suit. Came in to exchange sizes for a bracelet and had a young lady Makenzie or McKayla just stand there. Lack of customer service and communication from her as she blankly looks at me. I ask for a bigger size, she walks away and grabs a new size and barely even tries it on my wrist before putting it back and grabbing another one. The next one she grabs is way too big and she just places it on the counter and is waiting in her manager for an exchange but never informed me at all. T... read more
I went to the store today to exchange two bracelets I previously purchased from another store two weeks ago. The store manger was very rude. It’s disappointing because she never greeted me nor my daughter and my daughter had to witness her terrible customer service. The manager walked away a few times while she was supposedly trying to assist me. The customer service I received today was terrible! I will drive hours away to another store just so I can avoid this store again. It’s a shame because the other workers seemed to b... read more
Placed my order online for store pickup. The staff cancelled my order as a result I have lost access to my free gift . I now have to wait 5 days to get a refund , and now I will not have my Mom’s gift for Christmas not happy. Poor customer service 😡chat rep wasn’t even helpful. My card was charged the full amount. She stated I couldn’t cancelled my order to be able to order the entire order together for home delivery never again.
Frequently asked questions about Pandora Jewelry
How is Pandora Jewelry rated?
Pandora Jewelry has a 4.1 star rating with 123 reviews.
When is Pandora Jewelry open?
Pandora Jewelry is open now. It will close at 8:00 p.m.
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