PANDORA Jewelry

Furkan Sahin 

on Google

2 months ago

I went to the store and the sales associate, Sapphire, assisted me while I was shopping for a gold-plated charm. She explained that if the charm became damaged within two years, I could bring it back. At no point did she mention or clearly explain that there would be any additional cost for this protection. She presented it as if the protection was automatically included with the charm. This was misleading and feels like a deliberate attempt to upsell without my consent. It comes across as taking advantage of customers just ... read more

Emily 

on Google

3 months ago

I visited the store to pick up an order and browse, and asked to see the clearance charms. The sales associate quoted me specific prices, but when she rang them up, the prices came out higher. She acknowledged the discrepancy and said she would ask her manager to adjust the prices to what I had originally been told. After speaking with the manager, she returned to inform me that the manager refused to honor the quoted prices. Unfortunately, this experience was disappointing, and I’ll be taking my business to a different Pand... read more