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Pandora Jewelry

2.5

About this business

Location details

1991 Southlake Mall, Merrillville, IN, 46410, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.534 reviews
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MiMi's profile image
MiMi 
a month ago

As long as that line was , got to the front, the salelady seemed very irritated and it made me uncomfortable . She Acted like she didn’t want to be there, I didn’t even want to shop around because I felt rushed . I’m upset waited that long , not to get exactly what I wanted. I’ll drive all the way to Chicago ridge if I have to , than to be disrespected in a place I’m spending my hard earned money on, so do better . I would give her name but I don’t want to take it far , she know exactly who she is, and how she acted . Everyb... read more

Kiara Brown's profile image
Kiara Brown 
a month ago

“I had the BEST experience at Pandora thanks to the sales associate who helped me. Ty was friendly, patient, and extremely knowledgeable about every charm and bracelet I asked about. She took her time showing me different options, explained the meanings behind certain charms, and even helped me build a bracelet that fit my budget perfectly. What really stood out was how genuine she was — no pressure, no rushing, just great customer service. She made sure I understood sizing, care instructions, and even offered helpful gift i... read more

Dianna Austgen's profile image
Dianna Austgen 
a month ago

I went in to Pandora to buy a charm and to get my 2 bracelets cleaned. The store associates all had several customers that they each were taking care of but I was immediately greeted and acknowledged. When it was my turn the young lady who had greeted me was very helpful and very attentive to my dirty bracelets. Once she was done helping me with my purchase of a "50" charm for my sister and my cleaning of bracelets I thanked her and asked her for her name. Her name was Sania. I was pleasantly shocked at how sweet and helpful... read more

Hugh Rogers's profile image
Hugh Rogers 
2 months ago

Bought my girlfriend a bracelet a few days ago and the younger noce lady was so helpful but when I had to exchange it today the older lady was nice for replacing it although she didn’t have to but she revealed the price of it to my girlfriend and the fact that it was on sale. I’m highly upset, that was sooo tacky. I still give the younger lady 5 stars tho. 

She She's profile image
She She 
2 months ago

Walked into this location already knowing what i wanted to purchase. Two sales associates on duty and they were helping 2 customers. I patiently waited…while walking around the store browsing - waiting to be assisted. Not ONCE was i acknowledged,spoken to, given any eye contact, or any other form of customer service. After receiving no communication, after about 15 minutes, I walked out of the store and will make my purchase on line. 

Frequently asked questions about Pandora Jewelry

How is Pandora Jewelry rated?

Pandora Jewelry has a 2.5 star rating with 34 reviews. 

When is Pandora Jewelry open?

Pandora Jewelry is closed now. It will open tomorrow at 11:00 a.m. 

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