Pandora Jewelry

Seth B 

on Google

a month ago

Went into the store earlier in the week to exchange a bracelet. Customer service sucked!! Walked in the store to look around and was told in a rude tone that there was a line. There was one guy waiting outside. Another lady helped up out and gave us a bracelet that was tarnished. We told her it was and she said it wasn’t. So we asked for another one. Again tarnished. We left the less tarnished bracelet. Got home and the clasp was bent so it wouldn’t close all the way. Very disappointed with the customer service and the jewel... read more

MiMi 

on Google

3 months ago

As long as that line was , got to the front, the salelady seemed very irritated and it made me uncomfortable . She Acted like she didn’t want to be there, I didn’t even want to shop around because I felt rushed . I’m upset waited that long , not to get exactly what I wanted. I’ll drive all the way to Chicago ridge if I have to , than to be disrespected in a place I’m spending my hard earned money on, so do better . I would give her name but I don’t want to take it far , she know exactly who she is, and how she acted . Everyb... read more

Kiara Brown 

on Google

3 months ago

“I had the BEST experience at Pandora thanks to the sales associate who helped me. Ty was friendly, patient, and extremely knowledgeable about every charm and bracelet I asked about. She took her time showing me different options, explained the meanings behind certain charms, and even helped me build a bracelet that fit my budget perfectly. What really stood out was how genuine she was — no pressure, no rushing, just great customer service. She made sure I understood sizing, care instructions, and even offered helpful gift i... read more