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Pandora Jewelry

2.5

About this business

Location details

1991 Southlake Mall, Merrillville, IN, 46410, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.527 reviews
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Dee Gaga's profile image
Dee Gaga 
3 weeks ago

I would give zero if I could. Today, I visited the Pandora store in Hobart IN (Southlake Mall - Merrillville, IN) and it was my biggest mistake. While trying to find the corporate office to file a complaint, I came across numerous negative comments about this particular store on their website. If I hadn't experienced this myself, I would have thought those comments were fake. The staff at this store is unprofessional and unwelcoming to the point that you question whether they deserve to stay open. This isn't the first time I... read more

Jennifer Dailey's profile image
Jennifer Dailey 
a month ago

Go to a different location if you can! The employees/manager at this location act as though helping you in the last thing they want to do. I’ve been here twice and that’s 2 times too many. First time a younger girl was just very cold and unwelcoming. Only perked up when she say I was going to be making a purchase. Second time which was today I dealt with the “store manager” and same vibe from her. What’s with this place??? Brought an $85 charm purchased 3 months ago in to exchange as the charm had broken and all she had to s... read more

Lupe Ambrosio's profile image
Lupe Ambrosio 
5 months ago

Customer service is HORRIBLE. They are very uninterested with helping you. I wanted to exchange a gift and the attitude the workers have are horrendous. I didn't want to deal with them so I returned it. 

Aracely Orozco's profile image
Aracely Orozco 
6 months ago

If I could give zero stars I would. Sales associate was rude and unfriendly. We felt ignored and uncomfortable. They were uninterested in helping us. 

Chayah Hayes's profile image
Chayah Hayes 
7 months ago

I just want to say Flo was a great help today, taking care of me, and showing options! She was selling the whole project and I appreciate her!! Thanks Flo! :) 

Frequently asked questions about Pandora Jewelry

How is Pandora Jewelry rated?

Pandora Jewelry has a 2.5 star rating with 27 reviews. 

When is Pandora Jewelry open?

Pandora Jewelry is closed now. It will open at 11:00 a.m. 

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