Pandora

Aaliyah 

on Google

3 weeks ago

I went into the store this morning looking for a smaller ring. I noticed the sales associate was the only one working, so I waited patiently since I understand she was handling everything by herself. When my mom asked what the smallest size the store carries was, the associate said size 2.5. We were shopping for matching pinky rings, and since my pinky is smaller, I wanted something a bit more snug. My mom was trying to explain that I needed my pinky sized, but in the middle of her talking, the associate turned her back, sta... read more

Marlon Riley 

on Google

2 months ago

Associate was rude/dismissive to my wife, who wanted her jewelry cleaned. We were shopping for additional Pandora jewelry, but we're turned off at the way we were treated. Very unfortunate 

Virginia Robinson 

on Google

4 months ago

I went into the store today, hoping to replace my celestial stars bangle bracelet that I got under a year ago at the now closed Pandora at Macy’s Oakland Mall. It recently came undone where the bangle and closure meet. I was told there is nothing they can do and suggested I go to Macy’s Fairlane Mall 20 Miles away to get assistance. I got home and looked up the Pandora warranty and it states ANY Pandora store for an equal exchange or a credit. So what’s the issue? Is this a Somerset thing? 

Nuzhat Tanvin 

on Google

4 months ago

I came in today for the Pandora 50% sale around 4:45 or 5:00 PM—well before closing time. As soon as I entered, the lady working with Jessica told me the store was closed. I stepped away for a bit and noticed they were still letting other customers in, which made me feel extremely uncomfortable and singled out. I went back to ask why I was turned away when others were being let in. She responded with a sassy and dismissive attitude, saying she “thought it was already 6.” That kind of tone and behavior is really unprofessiona... read more