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Pandora
- Consumer Goods
- Troy, MI
About this business
Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through approximately 7,900 points of sale, including more than 2,100 concept stores. Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora employs more than 21,200 people worldwide of whom approximately 12,500 are located in Gemopolis, Thailand, where the company manufactures its jewellery.
Location details
2800 W Big Beaver Rd, Troy, MI, 48084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I went into the store today, hoping to replace my celestial stars bangle bracelet that I got under a year ago at the now closed Pandora at Macy’s Oakland Mall. It recently came undone where the bangle and closure meet. I was told there is nothing they can do and suggested I go to Macy’s Fairlane Mall 20 Miles away to get assistance. I got home and looked up the Pandora warranty and it states ANY Pandora store for an equal exchange or a credit. So what’s the issue? Is this a Somerset thing?
I came in today for the Pandora 50% sale around 4:45 or 5:00 PM—well before closing time. As soon as I entered, the lady working with Jessica told me the store was closed. I stepped away for a bit and noticed they were still letting other customers in, which made me feel extremely uncomfortable and singled out. I went back to ask why I was turned away when others were being let in. She responded with a sassy and dismissive attitude, saying she “thought it was already 6.” That kind of tone and behavior is really unprofessiona... read more
Had a great experience. Very friendly staff. Nice selection.
I love Pandora. Great pieces for every occasion and then some. Great customer service and very knowledgeable about the jewelry pieces. Theresa and all the associations are always very helpful.
Frequently asked questions about Pandora
How is Pandora rated?
Pandora has a 3.9 star rating with 244 reviews.
When is Pandora open?
Pandora is open now. It will close at 6:00 p.m.
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