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PANDORA

4.7

About this business

Location details

17301 Valley Mall Rd #558, Hagerstown, MD, 21740, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.7191 reviews
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Joyce White's profile image
Joyce White 
a month ago

Dear Pandora, Thanks for the offer of a 1-800 number. Here is the issue: you have a couple of unprofessional and rude staff members in your store who talked, whispered and gawked at me while I was shopping and interacting with a friendly, professional staff member. Maybe this Pandora is owned by a local owner? Practices are inconsistent with Pandora's I have been to up and down the east coast. It is a frustrating experience and I walk out every time. If I wanted to see a 3-4 charms at a time on a dinky tray, I would set asid... read more

Kara Carter's profile image
Kara Carter 
3 months ago

My experience with Sales Associate Morgan was extremely nice. I had to pick out different gifts for my granddaughters Birthday and Graduation and Morgan made the decisions super easy. Morgan is an exceptional Salesperson and I can’t wait to see her again Thanks Morgan—-Kara 

Big AL's profile image
Big AL 
3 months ago

Love the jewelry but the store itself sucks, they let people come in and stand around for hours making others wait outside that just are there to pick up online orders, bad management, would be smart to have an online pick up to get those people through like everywhere else 

TB's profile image
TB 
3 months ago

Will not place store pickup again. I understand it’s a holiday. However, standing in line for 30 minutes. Then waiting an additional 20 minutes inside for the associate to locate the order was crazy and very unorganized. In the future I’ll have orders delivered. My time is valuable which is why I paid online. First experience purchasing Pandora jewelry not a good one. 

Amy Weikert's profile image
Amy Weikert 
4 months ago

After having bad service at the Dulles store, my husband was determined to show me the true Pandora experience. We were immediately helped and greeted with excitement! The bracelet that I had was to big. With Lylah's help, I picked out a bracelet that fit, and was educated on how to wear them. We also bought stoppers, which we never knew about. The staff were all decked out in the jewelry. I loved how the rings looked on them , so I will probably be getting those too. Thank you to Lylah and the staff in the Hagerstown Pandor... read more

Frequently asked questions about PANDORA

How is PANDORA rated?

PANDORA has a 4.7 star rating with 191 reviews. 

When is PANDORA open?

PANDORA is open now. It will close at 8:00 p.m. 

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