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Panache Bridal & Formal
- Houston, TX
About this business
Customers shopping for the exact outfit to wear for that important occasion will likely meet their needs at Panache. This clothing store offers a wide selection of formal wear, including bridal gowns, bridesmaids dresses, tuxedos and prom gowns. In-store inventory of regular and plus sizes ensures customers will find an outfit. There are numerous brands and designs from which to choose. The store also offers full bridal services as well as in-store alterations, if necessary. Service is friendly and very helpful. Staff is rea... read more
Location details
6978 Cypress Creek Parkway ste a, Ste A, Houston, TX, 77069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Amazing service and cooperation – I went here for my drill team formal dress and the service was AMAZING!!! There were a good number of girls from my team who went there as well and all had a fantastic experience. The place was PACKED full of dresses, and whenever I would try one on and reject it, they would ask me what it was about the dress that I didn't like and procede to bring me ones that did not have that probem. All four times I was there they paid full attention to my needs without neglecting other customers. There ... read more
Mediocre experience – First of all, I went to Panache on a Thursday and there was still almost no parking and rather crowded. The interior of the store didn't particularly impress me; it felt rather dated and musty. However, as soon as I came in, a representative approached me and asked me questions about what I was looking for and pointed me in a direction. The dresses I was pointed to didn't appear to be very high quality and they didn't have what I was looking for (a nice form-fitting dress, lace, with minimal beading), b... read more
A bride's nightmare! – I would absolutely hands down not recommend this store! I have had the worst time working with them. First, they gave me a sale price on all of my bridesmaids dresses, since there were 7. And they ended up charging ALL of my girls FULL price. Which was both irritating and delaying, but they did eventually refund my girls. But overall, a very unprofessional experience. And if you want anything done you are going to have to speak to the manager! (Which is hardly ever in the office.) The workers are a hit... read more
Great quality and WONDERFUL costumer service – I was looking for my wedding dress i told them i was getting married in april i understood i didnt have enough time to order and i told them i had a budget they went all out to help me look for my dream dress! I was astonished on their helpful opinions and honesty. They were great i Highly recomend their service and thiere great quality on their wedding dresses. You guys Rock i love yall sincerly, Bittersweet08
They went above & beyond! – I understand that everyone will have a different experience. My wedding gown experience at Panache was wonderful . They were EXTREMELY helpful and all had really good personalities. Rosa and the Indian lady (I can't remember her name) - but they made the experience completely enjoyable and worry-free. My alterations were done in a matter of days!!! I couldn't have asked for better alterations. The dress was absolutely BEAUTIFUL & fit perfectly and the service was very good. There is only one lady ... read more
Beautiful experience! – I am so glad i stopped there, U can ask for Kim she is very patient and worked with me for 3 hours to help me find my wedding gown, brides maids dresses and also tux rental. They carry best selection in town , definately shop there!
Bad business ethics, poor customer service, and over-priced – I drove to Panache to get Bride's Maid Dress. The Bride talked to the employees about my paying the rest that was owed on the dress. When I got there, after driving a few hours, the employees informed me that I would have to pay $230.00, instead of $27.00 like I was told on the telephone several times withing the last week. They also said that the manager said no, and that she had informed them that I had to pay the full balance on the account. I asked to speak wi... read more
Bad customer service and refund policy. – This place needs serious lessons in customer service. After paying on the wedding dress of my daughter's dreams, the dress was to be delivered to the store on Oct 5th. As of Oct 23 there is no dress. They will not refund the deposit paid to order the dress. They will not even use the money she has paid to apply to another dress in the store.
Terrible Customer Service & Pricey – After hours of searching for a prom dress, my sister and I drove by Panache and thought we'd go in and test our luck. It was a Sunday afternoon and there was no one else in the store but us. The service was terrible. We were never greeted by the two ladies at the front, and when we actually found a dress, we had to go look for an assistant to open the the dressing room door, and another five mintues for her to come back to actually open it. Last but not least, the place is a bit pricey fo... read more
Frequently asked questions about Panache Bridal & Formal
How is Panache Bridal & Formal rated?
Panache Bridal & Formal has a 4.2 star rating with 456 reviews.
When is Panache Bridal & Formal open?
Panache Bridal & Formal is closed now. It will open tomorrow at 11:00 a.m.
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