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Palms at Clear Lake
- Real Estate
- Houston, TX
About this business
Location details
1300 Gemini St, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I looked at 3 apartments I was offered cold water, a snack and was Jaclyn helped me apply on the spot. With technical difficulties she was patient with me and my daughter. She even gave me a ring pop and said say yes to the address. She had a smile the whole time and did not mind showing me several apartments to help with my decision she had an office full of people and still made me feel important while helping others. I had a horrible experience down the road and she showed me not all apartments staff are the same. She is ... read more
I toured with Jaclyn and as she handed me back my drivers license she also gave me a ring pop and said I hope you say YES to the address. I thought that was so unique especially after touring several apartments and neither of them made me feel like I would be valued. Then she text me no more than 15 minutes after my tour. She set the bar for my expectations with office staff when I’m looking for a home.
I’ve had a great experience working with Jaclyn, the Property Manager. She is professional, responsive, and genuinely cares about the residents. Any time I’ve had a question or needed help, she’s been quick to respond and follow through. You can tell she takes pride in keeping the community running smoothly and making sure residents feel heard and supported.
Great experience at this place overall. Jaclyn the manager was a phenomenal help with everything in the front office and was able to answer all of my questions and concerns and was very friendly.
This is the second time in my short 4months here that the building fire alarm has gone off in the middle of the night, waking up the entire complex. These alarms are extremely loud and disruptive — we have kids, pets, and jobs to get to. What is especially concerning is that when the fire department arrived, they were unable to properly address the situation because they needed the maintenance staff to access certain areas. That is unacceptable. In an actual emergency, delays like that could put residents at risk. More than ... read more
Frequently asked questions about Palms at Clear Lake
How is Palms at Clear Lake rated?
Palms at Clear Lake has a 4 star rating with 299 reviews.
When is Palms at Clear Lake open?
Palms at Clear Lake is open now. It will close at 6:00 p.m.
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