Palm Beach Tan

Regan Sorge 

on Google

2 weeks ago

I’ve had a sunless membership here for years (since before the name change) and never had an issue until now. I was suddenly told by an employee I’ve never seen before that you have to wait 30 days between spray tans, which supposedly has “always been the policy.” That makes no sense when you pay monthly and only get one tan anyway. The first time, they said I’d have to pay extra because it hadn’t been 30 days. When I came back later that month, they said I had a “promotional” tan on my account and wouldn’t need to wait for ... read more

Gracie de Leon 

on Google

a month ago

I’ve been a member since the previous company owned it. I’ve been upgrading and paying for other levels and was told this past week I couldn’t do that anymore. I told the manager I had just bought a single session a few weeks before and the manager said that the previous employee shouldn’t have allowed me to do that. I explained I had been doing that for years. Called the corporate office to discuss and never got a return call. I canceled my membership and am now paying less with more benefits elsewhere and it’s still close ... read more

Shannon Routte 

on Google

2 months ago

Service was great. Spray tan was a little streaky, but I think that was my fault because it was 100 degrees outside. 

Janice Hartman 

on Google

2 months ago

Husband & I been going here in kingwood for few years. They had great employees always on time. Just had to wait on a bed. Them employees don't work there any longer. All new employees they are always late we have waited multiple times 30 minutes to an hour for them to open and still had to leave without a tan. We have canceled just finishing up our month we paid for. It's pretty bad when you go around 8:30 again they open at 8 and full parking lot filled with customers waiting. Customers were coming and going. But i waited ... read more

Stephanie Leyba 

on Google

3 months ago

I just want to recognize and thank Gianna at the Kingwood Palm Beach Tan. I came in super frustrated and confused about my membership and some product issues yesterday but she completely turned everything around today. She’s young, but seriously mature beyond her years. You can tell she really cares about doing right by people. She listened to me, explained everything, and handled it all with so much patience and professionalism. I walked out of there feeling totally taken care of. Palm Beach Tan is lucky to have someone lik... read more