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The ultimate tanning salon near you, specializing in state-of-the-art sun bed tanning, spray tanning, sunless tanning, Mystic Tan and VersaSpa, and salon-formula skin care products. Palm Beach Tan provides you with convenience, choice, and knowledgeable staff, resulting in the ultimate tanning experience, guaranteed. Stop by today to meet our friendly, Smart Tan Certified, staff and managers!
1600 E Woodlawn Rd #230, Ste 230, Charlotte, NC, 28209, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Worst customer service experience I’ve ever had in my life. There are two managers there that are so pushy & rude EVERY single time I see them. I already have a membership & don’t want to hear a 10 minute sales pitch & to be strong armed to buy products every visit. I cancelled (forever) today and the manager argued with me about it for five minutes while calling me “honey” the whole time. You guys suck!
Business response:
Hey Shelby! Thank you so much for the great review! We are so happy that you are enjoying your time with us and we can't wait to see you again soon! -Your Friends at Palm Beach Tan
Business response:
Thank you for taking the time to review our salon. We appreciate you, Kelly!
I am very upset how I get over charged by Palm Beach tan and they said they would fix the problem. That it would only take 8-10 days, and it has taken over a month for them to give me my money back. I've called and tried finding out what is going on and they don't seem to care. The service is not where it should be when trying to take care of their customers.
Little pricey for tanning..... lotions ridiculously expensive. As a massage therapist I can buy most of your lotions for 20-30 dollars. Whats up with 23 hour schedules for reentry....? Customer service much better thanks...
Business response:
Hi Nedra- Thank you so much for taking the time to review our salon. We look forward to seeing you again soon! -Your Friends at Palm Beach Tan
Business response:
Thank you so much for taking the time to rate our salon with 5-stars, Grant! We are so happy to hear that you are enjoying your time with us and we look forward to seeing you again soon! -Your Friends at Palm Beach Tan
Been tanning for 2 months and had my 1st spray tan last week. The staff was extremely helpful and explained in detail how to spray tan. Getting my 2nd spray on Thursday . Getting ready for Wedding Day on Saturday. Want to look nice and tan in my dress.
It was crowded... I waited an hour for a spray tan. The booth wasn't clean. At all. My feet are bright burnt orange. 90% darker than normal. So so bad. The customer service was terrible. Seemed that the girls didn't want anyone there and only wanted to make $ off of you. Awful experience.
Business response:
Hi Kiersten- We are so sorry to hear about your experience and we'd love to get in touch with you to talk this through. If you are willing to speak with us, please send us a private message with your phone number and email address and we will get in touch with you asap! We look forward to hearing from you! -Your Friends at PBT
Palm Beach Tan has a 3.8 star rating with 163 reviews.
Palm Beach Tan is closed now. It will open tomorrow at 9:00 a.m.
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