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Palazzo at Cypresswood

3.5

About this business

One & Two Bedroom Apartment Homes for Rent, Unique Mid-Rise Modern Mediterranean Architecture, Access to SH 249, Beltway 8 & Bush Airport, Minutes from Lone Star College, YMCA, Golfing, Black on Black Appliances-Side by side Fridge, Ceramic Tile, Garden T 

Location details

13801 Napoli Dr, Houston, TX, 77070, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.5390 reviews
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A Google User's profile image
A Google User 
on Google
6 days ago

These are the worst apartments I’ve ever lived in so glad my lease was up here. They never fixed anything and any of the units they have a roach problem in the units you tell them over and over the issue and they never do anything to fix it. Every other day the gate is broken. You always hear couples outsides fighting and arguing they never do anything to help nor fix it. The only person that have some type of heart is Keshani she will try her best to fix the situation. The property manager Sabrina never do anything she alwa... read more

Jeffrey Saylor's profile image
Jeffrey Saylor 
on Google
a week ago

Though I haven't moved in yet. I did want to take a minute to rave about Keshani. I've been touring apartments for awhile, and her kidness and helpfulness were unmatched to other agents and complexes I visited. She made every step of the way easy for me. I feel its a sign of good things to come, and look forward to updating my review after move in. If you are searching for a place, ask her, she will make you feel at home. 

Jay Ward's profile image
Jay Ward 
on Google
2 weeks ago

I lived at Palazzo at Cypresswood for 3 years and had a wonderful experience. The staff was always professional, kind, and willing to work with me whenever I needed support. Anytime I had a question, they were quick to respond and helped me find solutions instead of brushing me off. The community of residents was friendly and welcoming, which made it feel like home. I also loved the conveniences — the property has a parking garage and an elevator, so no steps to worry about. The management team truly cares about their reside... read more

Andree W's profile image
Andree W 
on Google
2 weeks ago

Danielle the manager is the only person in the office you can talk to with any assurance. I do believe Danielle cared about doing the right thing for her residents, but her hands were tied to make any changes. As for Sabrina, who everyone praises for her help, I just don't understand the accolades. The woman made numerous errors over and over in my account even after several meetings and I eventually concluded she simply wasn't playing with a full deck. What residents don't want is feeling like they have to watch their back ... read more

T D's profile image
T D 
on Google
2 weeks ago
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Frequently asked questions about Palazzo at Cypresswood

How is Palazzo at Cypresswood rated?

Palazzo at Cypresswood has a 3.5 star rating with 390 reviews. 

When is Palazzo at Cypresswood open?

Palazzo at Cypresswood is closed now. It will open at 9:30 a.m. 

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