Pacific Pulmonary Services

Amy Strother 

on Google

2 years ago

Customer Service is VERY uninformed. 

J C 

on Google

3 years ago

Awful customer service. Could not get ahold of the company for CPAP replacement parts for months. They finally began sending emails in April, only to send us to collections in May. We are being charged $800 for a machine that was unusable due to outdated parts. I cannot get ahold of a representative that will resolve this issue. EVERY time they "transfer" my call to another department, they hang up on me without fail!!! 

Sharma P 

on Google

4 years ago

This company has very poor customer service. The customer service staff is poorly trained, rude and discourteous. They seem to reading robotic scripts without trying to understand the problem customer may be facing. Looking for alternative options. 

Paul Seibert 

on Google

5 years ago

It seems almost redundant to post another negative review about this company, but the more warning potential customers have, the better. After having terminated Pacific Pulmonary's essentially worthless service, it took them eight months to pick up their equipment. In the meantime, they continued to send bills for services that had long ago been paid for by Medicare. Their billing appears to be a sham, done automatically and without regard to whether they've already received payment. I intend to send them a bill for eight mo... read more