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Pacific Motor Works

3.6

About this business

Complete Automotive body & interior care for all European, Asian, & Domestic cars, light trucks, & SUV's. Scheduled maintenance for oil/filter change, air filter change, radiator service, Batteries, tire repair, new/used tires & wheels. Tire and wheel mounting & balancing. Now, expanded auto body, collision, and painting shop. Complete vehicle detailing shop with headlight polishing and headliner replacements. Vehicle care & maintenance for Audi, BMW, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche, Saab,Sprinter, Volkswage... read more

Location details

3135 Lower Kula Rd, Kula, HI, 96790, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 12:30 p.m.
SunClosed
3.665 reviews
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Kandy G.'s profile image
Kandy G. 
12 years ago

I have owned foreign cars for my entire driving 25 years of driving. Having an older model foreign car includes a good relationship with your mechanic. I have worked with a number of shops. I found Paul easy to communicate with, genuine in his assessments and recommendations. Over all I would recommend Pacific Motor Works to a friend or family member. Their performance, work quality, and honesty earns them 5 stars. 

c h.'s profile image
13 years ago

Only way this place gets a good review is when the owner writes it. Place is a rip off, if you have to go to them better you take your car to SOS for scrap metal. The owner is a big time lie. If I could have given it zero stars I would. 

nn12's profile image
13 years ago

Great place – I have a 1993 Acura Vigor and the guys at Pacific Motor Works have been fixing my car for the past 6 years. They have been keeping "old Vigor" running like a champ this whole time. The other day I saw some oil leaking from under the engine and I was able to bring it right in with only about an hour's notice. I am waiting for the quick diagnosis to fix my car so I can drive it again. I really like this car and Pacific Motor Works for keeping it running so long. 

Spenc's profile image
15 years ago

WORST MECHANIC SHOP EVER... – We took our Audi in for a noise problem coming from the engine... they told us it'll only take a couple of weeks... FOUR MONTHS has past and we finally got our audi back... A rat has ate the Arm rest... Holes in the valve cover... not to mention he tacked on additional bills from the price we agreed upon... We had to sell our other car so we could get it back... Dont ever take your vehicle to these monkey's.... 

be real's profile image
15 years ago

Big mistake – What a joke, the worst place we have ever been on Maui, 25 years here. Full scams. Car went in for repair due to insurance claim. Maybe 2 weeks at most. Shop had car for a few months. Car came back with new dent. NEVER AGAIN, DO NOT GO THERE. 

pmwtech's profile image
16 years ago

The Best Shop on MAUI – I"m Nick. ASE Recertified licensed Master autoTechnician from PMW. I have over 15 yrs experience working ONLY on European cars. In the past I worked for different European repair shops on maui including Autotech an Bundy's foreign auto and I can tell you that every repair shop has its own friends and enemies... At PMW we use our expertise, professionalism and common sense when it comes to diagnostic/service of your vehicle. bring your car to the real pros!!! 

chriswesten's profile image
chriswesten 
16 years ago

My Land Rover is There Now. – My car is there now. I took it there cause I wanted to try their shop out. My uncle was the service manager for a Land Rover Dealership for 27 years. Pacific Motorworks quoted whatever it would be for parts(it is always nightmarishly expensive to get parts from a mechanic). So I called my uncle and he found the parts for alot less. I called the shop and they agreed to put the parts on so the parts are being shipped as we speak. I will call my uncle and see what the labour is for a Radiator, ther... read more

paiaresident's profile image
paiaresident 
16 years ago

One of the Worst Decisions I Have Ever Made, and I've made a lot – I urge everyone who reads this review to understand I am an honest 23 year old mother, born and raised in Hawaii. I have never been so dissatisfied with a mechanic in my life. Pacific Motor Works in Kula has had my car for 20 days now. My family and I only have that one car! The place estimated we would have our car back in less than a week, but it's far past that now. They have also since tacked on tons of $ to the price we agreed upon. We will now end up pa... read more

muttonone's profile image
muttonone 
16 years ago

Don't be fooled! – I too want to warn people about this "business". I took my car there and not only was I overcharged (I looked up the prices of parts and labor on the repairs--better late than never), but they had my car for several days and returned it without fixing most of the problems that had been discovered. Get this: while they had my car, several (more than two) of my friends reported seeing my car being driven around the island by "two ladies". They even took my car to the grocery store. Since I was so suspicious ... read more

Frequently asked questions about Pacific Motor Works

How is Pacific Motor Works rated?

Pacific Motor Works has a 3.6 star rating with 65 reviews. 

When is Pacific Motor Works open?

Pacific Motor Works is open now. It will close at 5:30 p.m.  

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