Pacific Grove Floral

Cedric Elzey 

on Google

8 years ago

I've ordered a floral arrangement for a friend of mine from overseas and asked the lady to phone my friend to let her know that there was a surprise waiting for her to pick up. The lady never phoned her to let her know that her lilies were ready. Instead, I had to phone my friend to let her know that she had a surprise waiting for her at the floral shop. Also, I was charged more than I was quoted. I wish I could give this experience and shop a half star. Unfortunately, the surprise element was lost. The worker there seemed d... read more

brigida cardinale 

on Google

8 years ago

Called to have flowers delivered on same day called at 9am and said girl was already out so flowers are now being delivered next day never heard of such a thing that's bad customer service. 

Stacy Daigh 

on Google

12 years ago

I ordered the flowers for my wedding here and they are amazing! They customize everything when they sit down with you and have exceptional service! 

Rick Bucich 

on Google

14 years ago

Following is an excerpt from a review I just wrote elsewhere: "As a former florist, I feel compelled to address the concerns raised by other reviewers as I've heard similar things many times myself and feel I'm more qualified to make an accurate judgment. Unfortunately, flowers vary by color & variety on a daily basis. Photo representations on a website will never accurately represent what is on-hand the day an order is placed and artistic expression will vary from one designer to another. Unfortunately, many people want fas... read more