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Overton Russell & Doerr

1.9

About this business

Location details

19 Executive Park Dr, Clifton Park, NY, 12065, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.9155 reviews
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Denise Polito Tidings's profile image
Denise Polito Tidings 
5 years ago

Their customer service representatives need better training. I could have resolved my issue in 10 minutes instead of one hour. My kid opened a bank account while away at college and overdrew the account; he accrued fees which were turned over to this collection agency. When I became aware of the situation, I attempted to pay the debt by calling. They would not speak to me about the outstanding debt even though I had all the information; fair enough, as I understand their need to speak directly to the account holder (altough ... read more

Vinny Ponce's profile image
Vinny Ponce 
5 years ago

Bunch of crooks.. be aware 

Christina Lapham's profile image
Christina Lapham 
6 years ago

This law firm continuously filed foreclosure paperwork in court with my address for another person. It wasn’t until my tenant told me the house was in the paper as foreclosed that I learned about the error. For almost a year, Since June 18’ they filed 30 court documents foreclosing on the wrong address. My house was set for auction in two weeks!! The auction has been stopped since I learned of this. Now they are taking no responsibility in fixing the damage that is all over the internet that it is a foreclosure damaging my h... read more

Lacey Hartman Lautenschlager's profile image
Lacey Hartman Lautenschlager 
6 years ago

Awful experience! The woman I spoke to was extremely rude & acted like I was bothering her by trying to make a payment on our account. I asked her why she was being rude & she said I should call back to someone else & hung up on me. Not the kind of customer service you want!! Why my husband’s medical bill is in collections after we’ve been paying each month, is beyond me, but it doesn’t have to be such a negative experience. 

Eileen Handelman's profile image
Eileen Handelman 
7 years ago

Great organization - NOT! Apparently I was notified in August 2016 that I had an account in collections from Ellis medicine because the Doctor's office had not classified my annual mammogram / ultrasound as preventive care. Got on the phone with Ellis and resolved the issue. 1 1/2 years later I get an alert from Experian that my credit score had changed because of this organization. I called to find out what the situation was and find out why 1 1/2 years later i'm seeing my credit score changed. They basically blew me right ... read more

Marc Mikaelson's profile image
Marc Mikaelson 
7 years ago

insisting that i pay for bills that have already been paid by my insurance, and drastically exaggerating how much i owe. my bill for a routine doctors visit is $50 for me, not $3500 as theyre trying to charge me. after looking up all their complaints im glad i never made a payment with them, as they have a habit of taking money from people and their original bill remains unpaid. 

Derek Robert Downing's profile image
Derek Robert Downing 
8 years ago

very sick people to harass an 86 yr old with dementia for money he does not have.You guys deserve to be sued for harassment. 

Kelly Bourk's profile image
Kelly Bourk 
9 years ago

these people are rude scumbags!! they don't even let you speak!! 

Sally A. Kershaw's profile image
Sally A. Kershaw 
11 years ago

Frequently asked questions about Overton Russell & Doerr

How is Overton Russell & Doerr rated?

Overton Russell & Doerr has a 1.9 star rating with 155 reviews. 

When is Overton Russell & Doerr open?

Overton Russell & Doerr is closed now. It will open at 8:00 a.m. 

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