Overhead Door Company of Brown County™

Terri Kolb 

on Google

7 months ago

Asked for credit card information and we were told that they would not come unless we gave it. Never received a bill even after calling for one. Did not find out charge until credit card statement came and was almost double from price quoted. When called office said they would return call did after calling several times. And was return by receptionist only. Still waiting for results. Very poor service. Not even worthy of a 1 star for service. But would not post without any star. 

First Name Last Name 

on Google

7 months ago

Asked for credit card information and we were told that they would not come unless we gave it. Never received a bill even after calling for one. Did not find out charge until credit card statement came and was almost double from price quoted. When called office said they would return call did after calling several times. And was return by receptionist only. Still waiting for results. Very poor service. Not even worthy of a 1 star for service. But would not post without any star. 

C H 

on Google

9 months ago

Terrible service and communication. I needed bottom seals replaced in the beginning of September. A person stopped about a week later, tore half the old seal off left both the side door to the garage and the garage door open, used my ladder, and left it all like that. I had to call them again and they told me they had a service call. No excuse to leave my garage open and no communication. It's been about a month since their last communication. They won't respond to calls and rarely to text. The lady that answers the phone ca... read more

Jeff T (Jeff_6br) 

on Google

9 months ago

To bad the ratings don’t go into negative, had them work on one problem door & replace weatherstripping on a couple more. Apparently showed up to work on them since we got billed but weatherstripping was still hanging, problem door still doesn’t work. Called them but terrible experience there also, will be using a more reliable company going forward. 

Evan S 

on Google

a year ago

They never answer the phone. They don't come when they say they will when they finally do answer. I don't even know why they call themselves a business. I wish I could give a lower star rating.