Outdoor Power Depot

Wes B. 

on Yellow Pages

8 years ago

Please don't come here. I'm amazed this place is in business. Here's the story: I brought in my Honda mower for yearly service on June 1st. I waited for a phone call that my mower was fixed. Instead I kept waiting and eventually called. I was told they were calling in warranty service and would have it fixed soon. I'd call weekly and be told it would be fixed that week. Except it wasn't. I called them up today and it still was not fixed, I was told it would be fixed soon. I was given two options: keep waiting or pick it up t... read more

Wes 

on Superpages

8 years ago

Please don't come here. I'm amazed this place is in business. Here's the story: I brought in my Honda mower for yearly service on June 1st. I happily waited for a phone call that my mower was fixed. Instead I kept waiting, and waiting, and eventually called. I was told they were calling in warranty service on the mower and would have it fixed soon. Great! Except I kept waiting and waiting. I'd call weekly and be told it would be fixed that week. Except it wasn't. Finally, I called them up today and it still was not fixed, I ... read more

Wes B. 

on Superpages

8 years ago

Please don't come here. I'm amazed this place is in business. Here's the story: I brought in my Honda mower for yearly service on June 1st. I happily waited for a phone call that my mower was fixed. Instead I kept waiting, and waiting, and eventually called. I was told they were calling in warranty service on the mower and would have it fixed soon. Great! Except I kept waiting and waiting. I'd call weekly and be told it would be fixed that week. Except it wasn't. Finally, I called them up today and it still was not fixed, I ... read more

Laura G. 

on Yellow Pages

9 years ago

Wonderful service and wonderful workmanship. Great place to go. Especially to keep the money in your town and not to big chains. 

luvtools30 

on Yellow Pages

13 years ago

their parts are way overpriced. They are rude. I don't know how they stay in business wanted a mower part their price was 55.00. 28.00 at Dickenson Equip 

Certainteed 

on YellowBot

16 years ago

I will never take any equipment back to this place again.I had a warranty repair to be done on a hus... I will never take any equipment back to this place again.I had a warranty repair to be done on a husqvarna 130bt leaf blower.When I took it in for service,the counterperson told me to check back in a week. When I came back in the manager got very angry with me stating he doesn't have time for it and threw the repair order at me.Then he told me to take the blower elsewhere.Or he will call the police. I was only doing what h... read more

MC-2 from Fredericksburg, VA 

on Superpages

16 years ago

I had dropped off a Huskvarna leaf blower for warranty repair. The gentleman that waited on me was very respectful and said to come back in a week. Well,a week passed so I showed up to check on the progress. Thats when the owner came out and threw the repair ticket back at me and told me to take it somewhere else. It seems they want to pick and chose what they want to work on. I will never go there again.I hope this helps you decide where to take your broke mowers.Sincerely,Marty Condrey 

Martin C. 

on Yellow Pages

16 years ago

Beware of these people. I was sent there by huskvarna to have a leaf blower repaired under warranty. The heavyset lady at the counter told me to check back in a week. When I did as she suggested, A cross eyed man claiming to be the owner threw the repair order at me and told me to take the blower somewhere else. So I did! I don't know what the problem was for him to fly off in a rant. I had my young son with me too. I can only conclude they are a bit touched in the head. Don't go there.....