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Ourisman Kia of Fairfax Parts Center
- Automotive
- Fairfax, VA
About this business
Location details
10595 Warwick Ave, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I am actually stunned and flabbergasted by how terrible the service here was. It took them 6 weeks to diagnose and "fix" my car. There were a lack of responses and general inactivity linked with ridiculous excuses. I was charged an absurd price of $3700 to replace a wheel axle, wheel bearing, and wheel. I only decided to pay it, because I need to have a car to function in Northern Virginia. I can't wait for months without a car. I also believed they would at least do a good job if I paid that much. My naivety and general fai...Ā read more
Came here for maintenance for my EV9. Rochelle is the advisor and she is responsible and friendly. Even offer me a first time customer discount.Ā
Excellent service! Rochelle Sabino has been very friendly, warm, helpful and very professional. This is the type of service we need nowadays. Thank you so much!!!Ā
They performed services that were declined after receiving the $2,000+ quote, through all of the correct ways (including declining online, as requested) and telling 3 different employees over the phone to not perform the services. We asked that they match the quote from the mechanic that we were going to take the vehicle to (which was about thousand dollars cheaper), but are refusing to do so, which is upsetting after declining the services in multiple ways.Ā
Mike K. The service manager has not one ounce of professionalism! He is hurting the service department, replace him quick.Ā
Frequently asked questions about Ourisman Kia of Fairfax Parts Center
How is Ourisman Kia of Fairfax Parts Center rated?
Ourisman Kia of Fairfax Parts Center has a 3.5 star rating with 11 reviews.Ā
When is Ourisman Kia of Fairfax Parts Center open?
Ourisman Kia of Fairfax Parts Center is closed now. It will open at 7:00 a.m.Ā
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