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3516 Laurel Fort Meade Rd, Laurel, MD, 20724, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 7:30 a.m. to 3:00 p.m. | |
Sun | Closed |
Njoqua Harris - Thanks for making my scheduled maintenance a pleasant experience. Your warm welcome, detailed explanation of services was beyond expectations. Thanks for making me a valued customer.
Worst dealership I've ever been to. I brought my car in multiple times because it wasn't driving straight and they failed to find the problem. I take it to the service center in Clarksville and they immediately diagnosed the issue as a tire defect. I have also requested a tire rotation multiple times and they do not rotate my tires. I know this because I have different branded rear tires. Twice now they have not been moved to the front. The customer service is bad and the staff is lazy. Will not be returning for any future m... read more
I don’t know what other people are saying in these reviews, but I’ve had amazing customer service with Michael, who helped me fix my 2020 Tucson. He guided me through everything I needed to address and worked out discounts and pricing options. I can’t say anything bad about what Michael did for me. He was professional and very engaging throughout the whole process, and he helped me with everything I needed.
Had a really good experience at the Ourisman service center. Joshua was helpful in explaining what my Mazda 6 needed and made sure I understood everything. He was easy to talk to and made the process straightforward. I’d recommend working with him.
I’m truly upset at this dealership and service area. I’ve been bringing my car which I purchased less than a year now for the same problem and keep paying for things that aren’t resolving the issue and I need someone who is competent to figure out what the issue is. That’s why you bring your car to be serviced. Don’t give an excuse that”that’s just one of these things that happen!” That is unacceptable!!! STILL ONGOING: So here we are, it’s a month later and we are still having THE SAME ISSUES with our vehicle. We are at thi... read more
Ourisman Hyundai Service Center has a 2.2 star rating with 31 reviews.
Ourisman Hyundai Service Center is closed now. It will open tomorrow at 7:30 a.m.
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