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2807 Neuse Blvd # 6, Suite #6, New Bern, NC, 28562, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 3:00 p.m. | |
Tue | 8:00 a.m. to 3:00 p.m. | |
Wed | 8:00 a.m. to 3:00 p.m. | |
Thu | 8:00 a.m. to 3:00 p.m. | |
Fri | 8:00 a.m. to 3:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Our House was brought in my home after I messed up and left my mother unattended..The caregivers could never provide me with any certifacations..my mother was soaking wet with urine most nights and one of their so-called caregivers had my mother's wrists black and blue with knots on them...the staff said it was her fault.. they acted like it was nothing and tried to bring the same person to my home the next night..
Initially, this company seemed very understanding and willing to accommodate my needs. But after my first aid quit without any warning, just not showing up to work the next day without any phone call or precursor, the company changed tunes. The person I spoke to suddenly didn't care about my needs, diminished them, and didn't take me seriously when I said I could not have aids that wore strong fragrances or smoked. They sent me a replacement aid that admitted to wearing strong perfume before coming to work and we sent her ou... read more
Initially, this company seemed very understanding and willing to accommodate my needs. But after my first aid quit without any warning, just not showing up to work the next day without any phone call or precursor, the company changed tunes. The person I spoke to suddenly didn't care about my needs, diminished them, and didn't take me seriously when I said I could not have aids that wore strong fragrances or smoked. They sent me a replacement aid that admitted to wearing strong perfume before coming to work and we sent her ou... read more
Signing up with this agency helped my my aunt avoid a placement in a facility. We figured that it was a bit cheaper to pay for home care than risk my aunt going into an assisted living facility. Our House has affordable prices....one flat fee...other companies we talked to had a lot of up charging like weekends, nights, mileage. This company doesn't do that!
Our House Homecare Services has a 3.5 star rating with 11 reviews.
Our House Homecare Services is closed now. It will open at 8:00 a.m.
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