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Our House Homecare Services

3.5

About this business

Location details

2807 Neuse Blvd # 6, Suite #6, New Bern, NC, 28562, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 p.m.
Tue8:00 a.m. to 3:00 p.m.
Wed8:00 a.m. to 3:00 p.m.
Thu8:00 a.m. to 3:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
3.511 reviews
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Linda Bland's profile image
Linda Bland 
on Google
2 months ago

Our House was brought in my home after I messed up and left my mother unattended..The caregivers could never provide me with any certifacations..my mother was soaking wet with urine most nights and one of their so-called caregivers had my mother's wrists black and blue with knots on them...the staff said it was her fault.. they acted like it was nothing and tried to bring the same person to my home the next night.. 

Bethany Lebo's profile image
Bethany Lebo 
on Google
3 years ago

Initially, this company seemed very understanding and willing to accommodate my needs. But after my first aid quit without any warning, just not showing up to work the next day without any phone call or precursor, the company changed tunes. The person I spoke to suddenly didn't care about my needs, diminished them, and didn't take me seriously when I said I could not have aids that wore strong fragrances or smoked. They sent me a replacement aid that admitted to wearing strong perfume before coming to work and we sent her ou... read more

Anonymous's profile image
Anonymous 
on Google
3 years ago

Initially, this company seemed very understanding and willing to accommodate my needs. But after my first aid quit without any warning, just not showing up to work the next day without any phone call or precursor, the company changed tunes. The person I spoke to suddenly didn't care about my needs, diminished them, and didn't take me seriously when I said I could not have aids that wore strong fragrances or smoked. They sent me a replacement aid that admitted to wearing strong perfume before coming to work and we sent her ou... read more

Carolyn Williams's profile image
Carolyn Williams 
on Google
4 years ago
Tammy West's profile image
Tammy West 
on Google
4 years ago

Signing up with this agency helped my my aunt avoid a placement in a facility. We figured that it was a bit cheaper to pay for home care than risk my aunt going into an assisted living facility. Our House has affordable prices....one flat fee...other companies we talked to had a lot of up charging like weekends, nights, mileage. This company doesn't do that! 

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Frequently asked questions about Our House Homecare Services

How is Our House Homecare Services rated?

Our House Homecare Services has a 3.5 star rating with 11 reviews. 

When is Our House Homecare Services open?

Our House Homecare Services is closed now. It will open at 8:00 a.m. 

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