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OrthoVirginia: McLean-Tysons
- Healthcare
- McLean, VA
About this business
Location details
1760 Old Meadow Rd Suite 500, McLean, VA, 22102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I visited OrthoVirginia's McLean-Tysons location after a disappointing experience at a nearby urgent care. I had fractured my ankle, so I needed x-rays and several follow-up visits, all of which the OrthoVirginia team handled quickly and efficiently. They offer online scheduling, which is extremely convenient, as are their hours. I should also mention that this office was recommended to me by a doctor friend who has been here herself. Much appreciation to the amazing healthcare team!
The staff and Dr. Avery were good. However, I had to wait 40 minutes at least until they called me back.
I should have known that when AI is answering their phone that the service in the office would be just as bad (the AI is horrendous and doesn't understand even basic asks). First, we never got follow up instructions. Second, after speaking to several people (every time it was different) we got an appointment & access. Except the stated appointment location wasn't the actual location. Like some other reviewers we were told to sit and wait despite arriving early and then told we wouldn't be seen. Fortunately there are lots of ... read more
The customer service is terrible. Everyone who picks up the phone has absolutely no manners. I have been dealing with this office for over a year for a workers comp case and I dread every single time I have to call for something. The only doctors that have been helpful are Dr. Cherrick and her PA Maryann. Everyone else in this office is absolutely terrible.
Consistently Terrible waiting times once they take you back. I’ve been here maybe 7 times now, average time I would say is 60 minutes, plan accordingly.
Frequently asked questions about OrthoVirginia: McLean-Tysons
How is OrthoVirginia: McLean-Tysons rated?
OrthoVirginia: McLean-Tysons has a 2.8 star rating with 30 reviews.
When is OrthoVirginia: McLean-Tysons open?
OrthoVirginia: McLean-Tysons is closed now. It will open tomorrow at 8:00 a.m.
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