OrthoVirginia Chesapeake

John Pledger 

on Google

2 weeks ago

I was not pleased with the service the staff was very friendly but the physician was a different story he wouldn’t listen to my concerns sent me for test that had no sufficient to my problem unless you want to spend money for no reason please feel free to go line their pockets for no reason only two stars was for the staff for the physician I wouldn’t left no stars 

J W 

on Google

a month ago

As a veteran attempting to locate my records for disability, I was met with an effort in futility. Initially referred to ShareCare, they were utterly incompetent. No solution, no help—just cannot find records. I then reached back out to OrthoVA for assistance and it sounded promising however after being on hold over 20 minutes and being disconnected I was never contacted back. 

VB Local 

on Google

2 months ago

I had to wait a few days to post so they don’t know who I am because I don’t want to lose care but seriously, with the money spent here and the kind of business this is, don’t you think you could train your front desk staff to be slightly more pleasant? She’s always in her phone and is irritated that she has to stop texting to help you. There’s zero patient privacy with her as she’s loud with your full name, address and phone number in a full room of people. The eye rolling and sighing is also a bit much. Drs are incredible,... read more

梅 

on Google

2 months ago

This is for my experience in February. Terrible communication with this location. I've been going around making phone calls to try to get seen only to be told something different when I arrive. I called before if I could be seen and I was told they were taking 'walk-ins'. Getting misinformation is very frustrating especially if a patient is in pain and having to go back and forth. I would have appreciate it if the staff would have told me instead that they were not taking any walk-ins and what doctor was available instead of... read more