OrthoIndy Urgent Care Westfield

Laura McMichael 

on Google

2 months ago

Very disappointed in the lack of empathy and professionalism by the staff during a very stressful experience for us. It was utterly unimpressive at each turn and we felt treated very impersonally. Nobody introduced themselves, asked for our names, or explained their role. Made my injured family member (who was in extreme pain) walk between several different rooms, sit and stand unnecessarily, and seemed completely oblivious to her basic needs like ice or a pillow to rest her arm or anything to address her pain. Condescending... read more

Ben Bryant 

on Google

10 months ago

Don’t use this place if you are injured at work , you will end up with lying deceiving doctors , and a surgery that has left me with a dominant arm that is in worse shape before surgery and sleepless nights .. Also without a job because I can no longer do my job because of a botched surgery. 

Whitney Hansen 

on Google

2 years ago

I went to OrthoIndy urgent care after a knee injury and the doctor was incredibly rude and dismissive of my concerns. I asked for an MRI and he said “if I sent everyone who came in with a knee injury to the MRI room, we wouldn’t have any room in the MRI “. He also told me “it’s only been 12 hours since your injury and it’s not swollen enough to be an ACL”. When I asked about why my knee gave out again after the injury he told me “you have weak quads”. WOW. He told me I just sprained my knee, to do PT and then see if it didn’... read more