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Orthodontics of San Mateo
- Orthodontists
- San Mateo, CA
About this business
Dr. Krista Hirasuna and her entire team are dedicated to providing you with high quality, customized orthodontics in a caring, friendly, safe, fun, and comfortable atmosphere. We offer Invisalign, Braces, Ceramic Braces, Lingual Braces, Early Treatment, Adult Treatment, Retainers, Orthognathic Surgery, and Accelerated Orthodontics. We are committed to helping you achieve and maintain a healthy, beautiful smile that will last a lifetime.
Location details
2720 Edison St, Ste.1, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Went for normal dental cleaning! Hygienist was not professional! My tongue was touched by electric cleaning tool. Water dripped all over my face , inspight of my request for bing careful!. Then she took forever to clean my teeth! ( didn't use water sucking machine & electric tool. Manually cleaned my teeth! The dentist Dr Wu is wonderful & professional! Please train your employees better! Thanks!
Business response:
Dear Qaukab, Thank you so much for taking your time for the review. I feel sorry about your dental cleaning experience. Our practice policy is to refrain from public discussion of individualized patient care. Yet please note that my staff and I have discussed regardingly. We will make sure you have a happy cleaning next time:) Best, John
Candid review of my visit! Went for normal dental cleaning! Hygienist was not professional! My tongue was touched by electric cleaning tool. Water dripped all over my face , inspight of my request for bing careful!. Then she took forever to clean my teeth! ( didn't use water sucking machine & electric tool. Manually cleaned my teeth! The dentist Dr Wu is wonderful & professional! Please train your employees better! Thanks!
Business response:
Dear Qaukab, Thank you so much for taking your time for the review. I feel sorry about your dental cleaning experience. Our practice policy is to refrain from public discussion of individualized patient care. Yet please note that my staff and I have discussed regardingly. We will make sure you have a happy cleaning next time:) Best, John
Very satisfied with the treatment I received. Had visit with Dr. Wu regarding a situation and was resolved very well. Highly recommend this practice.
Outstanding Very satisfied with the treatment I received. Had visit with Dr. Wu regarding a situation and was resolved very well. Highly recommend this practice.
Dr. Wu is very nice, did an excellent job! I have a beautiful smile thanks to him. Every time I need an adjustment he takes me and never ever charged for a visit. His staff is very nice and helpful too
Great Dr. Wu is very nice, did an excellent job! I have a beautiful smile thanks to him. Every time I need an adjustment he takes me and never ever charged for a visit. His staff is very nice and helpful too
The one perform the cleaning of my tooth, Sarah, is very patient and good in doing her job.
Visit yesterday The one perform the cleaning of my tooth, Sarah, is very patient and good in doing her job.
The whole process went smooth overall. Dr. Wu and other practitioners are very friendly and effective. We have been with Dr Wu for many years and will certainly continue this relationship. If we have to provide some constructive feedback, I guess that would be a concern for not allowing parent's accompany with minor while receiving services. During this visit and while my 4 year old son was having his teeth checked and cleaned, my wife was asked to leave multiple times. For security and consensus reasons, it would be better... read more
Business response:
Hi Jie, Thank you so much for your feedback. It is a routine that we ask parents to stay away from the operating room, as this will typically allow both younger patients and our providers to pay more attention to the procedures. However parents can always stay with their kids on special requests. I apologize for the miscommunications, but we will take that into considerations for your son's future appointments. Please let us know if any further questions. Best regards, John
Frequently asked questions about Orthodontics of San Mateo
How is Orthodontics of San Mateo rated?
Orthodontics of San Mateo has a 5 star rating with 409 reviews.
When is Orthodontics of San Mateo open?
Orthodontics of San Mateo is closed now. It will open on Monday at 9:00 a.m.
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