OrthoArizona Corporate

Alfred P 

on BBB

a year ago

My PCP sent over a referral to OrthoArizona on Oct. 5th. I was told to call them and set up my appointment. When I called the agent said he needed a referral prior to scheduling. I told him that was already done and he said, Oh, there it is. He then scheduled me for Oct. 9th. When I arrived I told the girl at the counter who I was and that I had a 10 am appointment. She then told me she didnt have me in her system for any appointment and that they needed a referral sent to their data base so they can draw from. I explained t... read more

Rodolfo N 

on BBB

a year ago

2nd visit, 2nd most horrible experience at a hospital.They do not know how to treat human beings with humanity and dignity.They are clearly understaffed (they said so themselves, nurses especially and only 1 doctor), most of them had bad manners with my mother and I, horrible patient communication (4 hours later they still couldn't figure out my mother speaks only Spanish), and did not care at all for my mother's pain or discomfort. Not at all. She is 82. She is sick and alone. She deserves much better.Not only that, but a M... read more

Francina H 

on BBB

2 years ago

My experiences at North Shore Medical Center A ******* Family Hospital are horrible and disturbing. My experience in their emergency room has been terrible. They have RNs who dont know what they are doing or have little experience. I never had any issues with a medical staff drawing my blood from my arms or putting on a heparin lock. When I visited this hospital emergency room the RN didnt know how to and kept trying to give me the worst pain that I was feeling I was dying and about to pass out. She had to get a nurse practi... read more

Tyrone H 

on BBB

2 years ago

My experiences at North Shore Medical Center A ******* Family Hospital are horrible and disturbing. My experience in their emergency room has been terrible. They have RNs who dont know what they are doing or have little experience. I never had any issues with a medical staff drawing my blood from my arms or putting on a heparin lock. When I visited this hospital emergency room the RN didnt know how to and kept trying to give me the worst pain that I was feeling I was dying and about to pass out. She had to get a nurse practi... read more

Christian P 

on BBB

2 years ago

My PCP referred me here since the pain in my shoulder has been getting worse over a years time. I was on disability because of it. I saw a Shoulder Orthopedic Surgeon, All the Dr. did was looked at old notes and the **Ray my PCP went over with me, and said he couldn't do anything. I didn't make the appointment to go over stuff I already had done, I made the appointment because my PCP said we needed a specialist to look into it further. They refused to diagnose, refused more imaging, refused to refer me to someone else, and g... read more

Leigh W 

on BBB

2 years ago

I agree with Amanda B. She's lucky, it only took 2 mos. for her. It's been 4 for me... and still waiting. They were very annoyed that we called again... rude; condescending. I'm never go back there. The nurses and facility were great, but this is a sham. They are making money off of the clients. They should be investigated! 

Erin M 

on BBB

2 years ago

Horrible they tried to make me pay $1400 and didn't call my insurance and verify. Sad part is that there are a lot of elderly people who go to them and I'm sure they are all getting ripped off. 

Katy T 

on BBB

2 years ago

So I took my 2 yr old yesterday to have some blood work done and I'm not really okay with the experience we had. The lady was teaching another young lady on what to look for, proceeded to put the needle in his arm. Now I know protocol used to be you had 3 chances to find the vein before you had to start over, however im not sure if it has changed. Now of course I don't expect anyone to get it on the first try everytime, but to keep digging around in my child's arm? For well over 1 minute? No I'm sorry I don't think so. There... read more

Anabel R. Whitese 

on BBB

2 years ago

I am very disappointed with the customer service. I have an upper endoscopy and they sent me the cost of the procedure day before and all paper work too. I explained the receptionist that it is not right when you plan a month a head a procedure that they provide 850 dollars cost day before. It is not a right to send to complete all information. It is not a good organization between Texas endoscopy that blamed Texas Digestive disease consultants. They stated that TDDC did not send the paper work early. They did day before. Bo... read more