Orr Cadillac's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Orr Cadillac

4.1

About this business

Orr Cadillac, near Shreveport, LA, is here to bring you the best prices and customer service in a Cadillac dealership. We work hard to exceed the expectations of the guests that come to our location. We have the know-how to keep our Shreveport Cadillac customers informed before, during and after the sale, and we are out to make the process of purchasing a vehicle as smooth as possible. 

Location details

8750 Business Park Dr, Shreveport, LA, 71105, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:30 a.m. to 6:00 p.m.
SunClosed
4.1330 reviews
Select a rating
Lacy J's profile image
Lacy J 
a year ago

This is Orr Cadillac in Shreveport, Louisiana. Their head mechanic Jeff swears that he’s been mechanic for over 40 yrs & he insisted it was ok to drive car with broken PCV pipe. Imm the last 3-4 months repairs have added up to over $11,000!!!! Yes it is still under warranty. I bought the extended 120,000 mile warranty when I purchased this certified ATS turbo. I only have 14,000 miles left on warranty. Now the manager argues with me saying that it was the PCV pipe not the Valve. He also said why don’t I just trade it in if I... read more

Gerald M's profile image
Gerald M 
2 years ago

Their customer service from Service Representative was discriminative. As well as the uncourteous and unprofessional service that I received from Mr Jamie, the store manager. My vehicle was held for 4 months by Orr Cadillac for repairs. During the 4 month hold, they repaired my car 3 times and presented my car back to me with the axel issues not fixed. My wheel came off the axel, the next morning after picking my car up from being repaired by Orr Cadillac. Also my paint job was damaged by specs all over paint while my car... read more

Charveda W's profile image
Charveda W 
3 years ago

I wish I didn't have to put a star !! Let me start by saying my car has been in and out the shop for a year now for the same problem I've spent over 6,000 and my car is still not fixed !!!! I am completely furious that people take advantage of loyal customers for greed !!!! The problem with my car is that I would stop on me while driving, so I bought everything new in the car from them and ever time they would give it to me the check engine light would come on 2 days later !!!! Every time !!!!!!!!!!! I'm upset and hurt !! Mo... read more

T Hollis's profile image
T Hollis 
3 years ago

They will do what you can to buy the car. Once you get it they will not help fix any problems even under warranty. Jamie ***** will not return phone calls or talk to you when you come to the dealership. Once they get you to purchase the car there is not further help. They do not complete accurate checks of their cars and have false advertising. Will advertise a feature on a car that doesn't work just to sell the car. I am very disappointed in the service and how things are handled with this company do not PURCHASE a car from... read more

Jeff f's profile image
Jeff f 
4 years ago

I would like to express my concerns about Gregg Orr auto dealerships. The company is a complete rip off. I was a very loyal customer and bought 3 vehicles from them in less than 10 years. I went in and purchased a extended warranty that cost $3,550.00. I was told it would cover everything except wear items, which is called a plan B warranty. When my vehicle had to go in for service I later found out it was a plan F which is basically a power train warranty. My car isn't that old so a power train warranty is useless. Never bu... read more

Frequently asked questions about Orr Cadillac

How is Orr Cadillac rated?

Orr Cadillac has a 4.1 star rating with 330 reviews. 

When is Orr Cadillac open?

Orr Cadillac is closed now. It will open at 9:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com