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Orlando Health Jewett Orthopedic Institute - Lake Mary - Platinum Point
- Healthcare
- Lake Mary, FL
About this business
Orlando Health is one of Florida's most comprehensive private, not-for-profit healthcare networks, and is based in Orlando, FL. Our facilities, advanced medical treatments and procedures, and highly qualified staff have distinguished Orlando Health as a healthcare leader for nearly two million Central Florida residents and 10,000 international visitors annually.
Location details
701 Platinum Point, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wow! I’m a bit gobsmacked in a good way. Being a walk-in, my insurer told me I didn’t need a referral, of course my insurance company was incorrect. I expected of the standard delay, call my PCP, wait a few days for the referral, make an appointment. But their office staff stepped up, got straight through to my PCP office, and got the referral done. Took maybe five minutes, they got me into see somebody immediately. Wow! Saw ARNP Ryley Rockwell about my shoulder, and again I was blown away. Extremely knowledgeable, a model b... read more
Didn't give me much help with my pain but ordered an MRI for me, it took a while for the insurance authorization in which i called them to ask them to have it expedited since I already had to reschedule my appointment twice but the provider (Neil Whitwam) refused. Then finally my insurance denied because of "not enough evidence that I need the exam", I asked them to appeal it with my insurance because i have dont 6 weeks of PT and 3 weeks of OT but Neil Whitwam refused because they "don't do peer to peers for people who came... read more
Didn't give me much help with my pain but ordered an MRI for me, it took a while for the insurance authorization in which i called them to ask them to have it expedited since I already had to reschedule my appointment twice but the doctor refused. Then finally my insurance denied because of "not enough evidence that I need the exam", I asked them to appeal it with my insurance but they refused because they "don't do peer to peers for people who came as walk ins" so now I will have to pay out of pocket for this dumb MRI. They... read more
This office, and more specifically, provider Neil Whitwam, APRN, Orthopedic Surgery, would receive a 0-star rating if I could give that rating. The lack of care, attention, negligence, and delay of care is beyond atrocious. The audacity that he has to lie to a patient about how he cannot and will not do a peer-to-peer for a Prior Authorization to an MRI that HE specifically ordered for a patient who is in worsening pain, pain that started almost a year ago and has continued to spread from one arm, to both to then all of her ... read more
Frequently asked questions about Orlando Health Jewett Orthopedic Institute - Lake Mary - Platinum Point
How is Orlando Health Jewett Orthopedic Institute - Lake Mary - Platinum Point rated?
Orlando Health Jewett Orthopedic Institute - Lake Mary - Platinum Point has a 4 star rating with 193 reviews.
When is Orlando Health Jewett Orthopedic Institute - Lake Mary - Platinum Point open?
Orlando Health Jewett Orthopedic Institute - Lake Mary - Platinum Point is closed now. It will open at 8:00 a.m.
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