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Orkin
- Pest Control
- Kalamazoo, MI
About this business
Location details
6475 Technology Ave Suite D, Kalamazoo, MI 49009, Kalamazoo, MI, 49009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had Orkin since 2006 and decided, for no reason, to see what another service could provide. They were horrible. Now I'm back. . . .
The representative call to schedule the first visit was pretty thorough and they were able to send someone out next day. The technician (?) who came out was personable and easy to talk to. The way he talked us through everything and added in some banter to make it all feel natural was nice, as someone who also performs a customer service role. We've gone with Griffin in the past, but will go with these folks for sure going forward.
Short answer: Large company that is as unhelpful as it is expensive. Long answer: we had bats and squirrels in our attic and walls. The sales person led us to believe we were getting a full coverage pest control guaranteed for 5 years that would cover all sorts of pests that enter the home. There was also mention of removing the bats from our side porch and that's why we went with Orkin over other companies even though it was quite a bit more expensive, however we paid $3k only for unnecessary, redundant ridge guard on our r... read more
We paid for a premium package, probably need the middle package, but recieved the econo package. Removed everything they asked for, technician didn't see a need to spray some rooms. Technician arrives 4 hours after he was supposed to for "scheduling conflicts". NOT a good Orkin experience....
Service was awesome. I am terrible with names. He is from South Carolina and came from Coldwater. He was very professional.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.7 star rating with 1,967 reviews.
When is Orkin open?
Orkin is closed now. It will open at 9:00 a.m.
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