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O'Reilly Auto Parts
- Auto Parts & Supplies
- Palm Springs, FL
About this business
Location details
3481 S Congress Ave, Palm Springs, FL 33461, Palm Springs, FL, 33461, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I went to this O’Reilly Auto Parts location to buy a headlight bulb for a 2010 Toyota Corolla. The employee insisted that my car required two separate bulbs for high and low beams, which is incorrect for this model. When I asked about the “free headlight installation with purchase” that O’Reilly advertises, I was told it did not apply, without a clear or consistent explanation. The interaction felt dismissive, and there was no effort to double-check the vehicle information or clarify the policy. I ultimately requested a refu... read more
Went out of my way to help me with a bad starter. Had to do a couple exchanges. In the end, it was a poorly remanufactured starter that was the issue, but the staff here did a great job sorting it out.
Shawn went above & beyond to help me ,My battery was bad & he come out to my car, took out the old one replaced it & I was able to start my car immediately thank you for helping me ,I'm disabled and didn't know how I was going to get a new battery without o'rellys help thank you Shawn
Dealt with Max the assistant manager. Top end, customer service with support on a battery that he verified with a supplement company was not good. Direct contact stating he would go to my my vehicles battery. It confirmed the battery was finished. What I found was surprising, Max stated to me that he would take the battery out. When I was at O'Reilly's before this off of Dixie. They did not want anything to do with pulling a battery and that I had to pull it out. I'd would have. I think on a business measure on customer serv... read more
Customer service was amazing without being overwhelming. They were very knowledgeable and friendly.
Frequently asked questions about O'Reilly Auto Parts
How is O'Reilly Auto Parts rated?
O'Reilly Auto Parts has a 4.3 star rating with 89 reviews.
When is O'Reilly Auto Parts open?
O'Reilly Auto Parts is closed now. It will open at 7:30 a.m.
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