This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Your CONCORD CA O'Reilly Auto Parts store is one of over 5,000 O'Reilly Auto Parts stores throughout the U.S. We carry all the parts, tools and accessories you need, as well as offering free Store Services like battery testing, wiper blade & bulb installation, check engine light testing and more. Need help? Stop by and talk to one of our Parts Professionals today. O'Reilly Auto Parts: Better Parts, Better Prices, Every Day!
1500 Monument Blvd d, Ste d, Concord, CA, 94520, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 10:00 p.m. | |
Tue | 7:30 a.m. to 10:00 p.m. | |
Wed | 7:30 a.m. to 10:00 p.m. | |
Thu | 7:30 a.m. to 10:00 p.m. | |
Fri | 7:30 a.m. to 10:00 p.m. | |
Sat | 7:30 a.m. to 10:00 p.m. | |
Sun | 8:00 a.m. to 8:00 p.m. |
Worst Service The store supervisor, Mike at Kragen Auto Parts in Monument Blvd Concord does not exercise Kragen's "I promise great service". We were standing in line for 15 minutes and was bypassed by Mike and serve somebody who came after us when he saw that we are returning/exchanging merchandise. All through the 1 hour that we were there he did not even help his co-worker, Gary who was so kind enough to help us even though he does not know how to do a return in the computer. He even yelled at me and threaten me to refuse ... read more
New manager new customer service. Kragen Auto Parts is the best service i have ever had at any car parts store the manager Ken is super helpful, New manager new customer service
O'Reilly's Kragen on Willow Pass the Best - Kragen on Monumnet, not so much WAIT! Kragen O'Reilly on WILLOW PASS IS THE PLACE TO GO! NOT KRAGEN ON MONUMENT UNLESS YOU WANT SUCKY SERVICE. I called Kragen on Monument to order a part over the phone. The guy wouldn't even listen. He said I MUST come in. Once I order the part, I MUST purchase it. No room for discussion, nor reason, just completely shut me down. Such a jerk, I called somewhere else. I called O'Reilly Kragen on Willow Pass. Not only were they SUPER FRIENDLY to me, ... read more
I used to work here... I used to work here a couple years ago until I moved to SoCal. As for the Store Manager Mike, Although he was never my boss,I have heard many complaints. It is sad to know customers are bypassed with a purchase/return. I am sure the workers are frustrated to deal with so much stupidity in the 8 hours they spend with people who haven't a clue in their little heads. This store used to be full of other associates who knew what they were doing, until now. With the exception of Gary, I am very surprised he ... read more
O'Reilly's Kragen on Willow Pass the Best - Kragen on Monumnet, not so much WAIT! Kragen O'Reilly on WILLOW PASS IS THE PLACE TO GO! NOT KRAGEN ON MONUMENT UNLESS YOU WANT SUCKY SERVICE. I called Kragen on Monument to order a part over the phone. The guy wouldn't even listen. He said I MUST come in. Once I order the part, I MUST purchase it. No room for discussion, nor reason, just completely shut me down. Such a jerk, I called somewhere else.
New manager new customer service. Kragen Auto Parts is the best service i have ever had at any car parts store the manager Ken is super helpful, New manager new customer service
I used to work here... I used to work here a couple years ago until I moved to SoCal. As for the Store Manager Mike, Although he was never my boss,I have heard many complaints. It is sad to know customers are bypassed with a purchase/return. I am sure the workers are frustrated to deal with so much stupidity in the 8 hours they spend with people who haven't a clue in their little heads. This store used to be full of other associates who knew what they were doing, until now. With the exception of Gary, I am very surprised he ... read more
Worst Service The store supervisor, Mike at Kragen Auto Parts in Monument Blvd Concord does not exercise Kragen's "I promise great service". We were standing in line for 15 minutes and was bypassed by Mike and serve somebody who came after us when he saw that we are returning/exchanging merchandise. All through the 1 hour that we were there he did not even help his co-worker, Gary who was so kind enough to help us even though he does not know how to do a return in the computer. He even yelled at me and threaten me to refuse ... read more
O'Reilly Auto Parts has a 4.1 star rating with 332 reviews.
O'Reilly Auto Parts is open now. It will close at 10:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com