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Orange County’s Credit Union - St. Andrew
- Finance
- Santa Ana, CA
About this business
Location details
1721 E St Andrew Pl, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I dread every time I have to visit OCCU. Constant issues from the start and bad customer service. The only reason I’m still here is because I have a low interest rate that I locked in on a loan a few years ago. I’m looking forward to closing my account once I take full advantage of the low rate that is no longer available anywhere.
I have banked several years with other institutions and I have never had as many issues with my checking account as I did with this one. I’ve had less issues with a bank for 10 years , than the 4 months I had this account. First issue I had an unauthorized charge within the first 2 months of having my account. To make it worse, they told me I needed to call and sort the unauthorized charge on my own first. No help. Left me to take care of a fraudulent charge myself. Two, their system is slow, and each purchases through the d... read more
“That restroom is for associates only. If you [a member] need to use the restroom, you can go to Home Depot.”
Notified them week before I went on vacation. Submitted out of country on the app as well. As soon as I land and get to my hotel no card is working. Stayed with no hotel. Couldn’t buy food or anything. No matter what amount it was everything was denied having the funds. My wife had been waiting years to go to a concert and as soon as the tickets come up and I have accesss to them the bank rejected the payment about 15 times. Called and they put me on hold then hung up. Woke up a couple of weeks ago about to take my in-laws o... read more
Poor planning. Either their advertising was too effective or their process too chaotic…but the line of cars went as far as I could see. I’ve got other things to do so I can’t wait that long today. Bummer. That was a waste off gas!
Frequently asked questions about Orange County’s Credit Union - St. Andrew
How is Orange County’s Credit Union - St. Andrew rated?
Orange County’s Credit Union - St. Andrew has a 3.9 star rating with 91 reviews.
When is Orange County’s Credit Union - St. Andrew open?
Orange County’s Credit Union - St. Andrew is closed now. It will open on Tuesday at 9:00 a.m.
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