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Opulence of Southern Pines
- Home Improvements
- Cary, NC
About this business
Location details
1275 Kildaire Farm Rd, Cary, NC, 27511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This location is closed. Visit the newest and greatest boutique at Cameron Village. Opulence of Southern Pines, as always, offering the best in customer service and luxury linens for the most discerning tastes. Also now offering the DUX bed!
DO NOT SHOP AT THIS STORE. They do not stand behind their products- no customer service at all- once you hand over your money they are totally through with you and will not give you the time of day. Purchase from the manufacturers directly so if you do have a problem with you will be able to resolve it. It does not matter how much money you spend at this store they do not appreciate their customers.
Worst customer service is an understatement. LOOK IF YOU MUST BUT DON'T BUY. I recently purchased about $1,500 of bed linens at the Raleigh store. Here's how they treated me when I tried to solicit help from them when I accidentally shrunk the bed cover. I had a simple question about the dimensions of the cover so I could search for an expert to help repair any damage. The store manager called me back and before I could ask my question she started yelling at me for wasting their time, called me an ignorant consumer who didn'... read more
I would not recommend purchasing on-line from this company. I purchased bath accessories from their website. Not all of the items were pictured. The lotion dispenser (one of the items for which there is no picture) is not to my liking. In my attempt to return it within the appropriate time, I was informed there would be a 25% restocking fee to do so. I was very polite, explained there was no picture online and I didn't care for the look when I saw it. They told me that they can't have people buying things and then deciding t... read more
We have recently started to re-do our master bedroom in our main house and I found some Yves Delorme bedding at our local YD store that I fell in love with. I only bought the duvet that day because I wanted to make sure my husband loved it as much as I did before purchasing the whole set. Thankfully, he did. I had our Family Assistant order the rest of the set online because I didn't have time to go back downtown (bottom sheet, top sheet and 2 pillowcases) that week. She ordered them from the Opulence of Southern Pines store... read more
GETTING WHAT YOU PAY FOR – I LOVE this store....I've never found a store that I am more at home in. It is my "go to " store for all my gifts. The employees are nice, helpful and knowledgeable. I can buy a gift for $4 or a gift for $100 and I receive the same treatment. The gift wrap is incredible! I will do all of my Christmas shopping there. I just bought the most incredible set of sheets there and they were less than I would have paid at a department store and much higher quality! I could not be happier, I recommend this p... read more
great customer service! – I was there the other day looking for a bedspread and had both ladies helping me out. We had great conversation of many things in the store. The store has very high quality luxury bedding among many other things. Loved it. Will definitely keep going back.
Cary Shop - Little or No Customer Service – I have shopped in the Cary store several times, and on each occasion felt as if I was interrupting the employees. The first time I came in to exchange a gift my husband had bought me. There were no other customers, however I was ignored while the store manager chatted on the phone. She didn't make eye contact with me, or indicate that she would be with me momentarily. I waited long enough to feel uncomfortable, then left. Since then I have returned a few times, and though I have be... read more
I refuse to do further business with an enterprise that verbally abuses their employees and denigrates people who live in the town of Cary, while taking our money. The two thousand dollars worth of business that I spent in the last year at the Cary store will now go elsewhere. As a local business owner and employer, I know Cary deserves better.
Frequently asked questions about Opulence of Southern Pines
How is Opulence of Southern Pines rated?
Opulence of Southern Pines has a 4 star rating with 11 reviews.
When is Opulence of Southern Pines open?
Opulence of Southern Pines is open now. It will close at 6:00 p.m.
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