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OptumRx Mail Order Pharmacy
- Pharmacy
- San Diego, CA
About this business
Location details
San Diego, CA, 92150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It took over three months of getting monkeyed around daily, to finally receive the Lupron (a cancer drug) that we have been taking for 5 years. We had just switched to this place, and the pharmacy completely misinformed my insurance when doing the prior authorization, leading to a formal review, denials, appeals, and lengthy delays. The pharmacy had told our insurance that we had never used this medication before. Then, last Wednesday we were kept on the phone 2.5 hours arranging a timely receipt of a very much needed prescr... read more
I simply cannot not say something positive about OptumRX except that they are 100% unreliable and guaranteed any interactions with them will increase your blood pressure.
If I could give negative stars I would. Even with documentation, they still believe they know what's best for patients and disregard what physicians say in order to save money, placing patients lives at risk.
I have never found a pharmacy to be so frustrating. I'm not going to leave a long-winded review, but know that if I had a choice of pharmacy (currently I'm obligated to use them due to my insurance) I 100% would not ever use them again.
What a mess this has become. Will it get better?
Frequently asked questions about OptumRx Mail Order Pharmacy
How is OptumRx Mail Order Pharmacy rated?
OptumRx Mail Order Pharmacy has a 1.5 star rating with 53 reviews.
When is OptumRx Mail Order Pharmacy open?
OptumRx Mail Order Pharmacy is closed now. It will open tomorrow at 9:00 a.m.
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