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Optum is a leading information and technology-enabled health services business dedicated to helping make the health system work better for everyone. With more than 180,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health. Optum is part of UnitedHealth Group (NYSE:UNH).
1808 Verdugo Blvd, Glendale, CA, 91208, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Haven’t been back, very cool and uncaring
I have a very urgent , super sensitive health matter and every day is important. To start with, they never called to advise me of my screenings, when I called 2 weeks after, they couldn’t even find the results and referred back to the previous test. Very day I spend hours on the phone for an authorization, within the last 2 weeks, I have paid out of packet for each individual treatment already over $20k, not sure why I have insurance at this point. As a matter of fact I’m on hold with the office for 2.5 hours while I write t... read more
Been coming to this office for 18 years, it's time to move on. After the sale of Descano Family to Optum, the quality and care has gone downhill. No longer a personable experience. No one responds to refill requests until the patient has to call multiple times, only to end up ALWAYS dealing with a call center that treats you like a number. When you request to be transferred to the actual office, you will NEVER get through. When you request to have the office call you back, you will NEVER get that call. You will end up disapp... read more
Impersonal, corporate care. Their priority is to maintain your most current insurance information and home address on file. I’ve been seen at this office for several years, but the Physicians sold or joined Optum and all customer care has left the building. Time to find a new doctor.
Optum - Verdugo has a 1.4 star rating with 8 reviews.
Optum - Verdugo is open now. It will close at 5:00 p.m.
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