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Optum - Verdugo

1.4
  • Glendale, CA

About this business

Optum is a leading information and technology-enabled health services business dedicated to helping make the health system work better for everyone. With more than 180,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health. Optum is part of UnitedHealth Group (NYSE:UNH). 

Location details

1808 Verdugo Blvd, Glendale, CA, 91208, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.48 reviews
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Warren Taylor's profile image
Warren Taylor 
on Google
3 months ago

Haven’t been back, very cool and uncaring 

Araksya Zargaryan's profile image
Araksya Zargaryan 
on Google
2 years ago

I have a very urgent , super sensitive health matter and every day is important. To start with, they never called to advise me of my screenings, when I called 2 weeks after, they couldn’t even find the results and referred back to the previous test. Very day I spend hours on the phone for an authorization, within the last 2 weeks, I have paid out of packet for each individual treatment already over $20k, not sure why I have insurance at this point. As a matter of fact I’m on hold with the office for 2.5 hours while I write t... read more

Victoria Montalvo's profile image
Victoria Montalvo 
on Google
2 years ago

Been coming to this office for 18 years, it's time to move on. After the sale of Descano Family to Optum, the quality and care has gone downhill. No longer a personable experience. No one responds to refill requests until the patient has to call multiple times, only to end up ALWAYS dealing with a call center that treats you like a number. When you request to be transferred to the actual office, you will NEVER get through. When you request to have the office call you back, you will NEVER get that call. You will end up disapp... read more

Ben Ara's profile image
Ben Ara 
on Google
2 years ago
Chris Miller's profile image
Chris Miller 
on Google
2 years ago

Impersonal, corporate care. Their priority is to maintain your most current insurance information and home address on file. I’ve been seen at this office for several years, but the Physicians sold or joined Optum and all customer care has left the building. Time to find a new doctor. 

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Frequently asked questions about Optum - Verdugo

How is Optum - Verdugo rated?

Optum - Verdugo has a 1.4 star rating with 8 reviews. 

When is Optum - Verdugo open?

Optum - Verdugo is open now. It will close at 5:00 p.m.  

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