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Optum Urgent Care - Kingston
- Lake Katrine, NY
About this business
Optum Urgent Care - Lake Katrine is here to provide you with expert personalized care in a friendly and comfortable setting so you can get back to your life as quickly as possible. As a full-service urgent care center for adults and children, we specialize in caring for illnesses or injuries that aren't emergencies. These include sprains and fractures, scrapes, cuts and burns, bites and stings, cold and flu symptoms, abdominal pain and more. No appointment needed—Just walk-in.
Location details
1561 Ulster Ave, Lake Katrine, NY, 12449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:45 p.m. | |
| Tue | 8:00 a.m. to 7:45 p.m. | |
| Wed | 8:00 a.m. to 7:45 p.m. | |
| Thu | 8:00 a.m. to 7:45 p.m. | |
| Fri | 8:00 a.m. to 7:45 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was two minutes late. I waited in line. By my turn they said they could not take me because I was late and to come back 2 hours later. I drove 30 minutes to be told to come back. Very disappointed and frustrated. The Nuvance by the Kingston mall was much better!
Caring doctors and easy visit. Thank you
Care providers at Optum are all excellent. This rating reflects the difficulty with communication that appears to be due to rules set up by Optum. Optum does not allow patients direct communication with their PCP for illness. I am an established patient, and found out that Optum now requires an appointment for any contact. I tried to get an appointment, but would have had to wait one month. This is not appropriate for treatment of a sudden illness. Instead, I had to go to Urgent Care, and was told that my PCP will not commun... read more
I went to urgent care (covered by insurance) last month. The provider (who was perfectly nice) suggested a COVID-19 test. My insurance was billed $597 for the common nose swab test that can be purchased at CVS for $10. They are now charging me $300 for the test. If I ever have to go back, I would be very cautious about what care I accept because the billing is completely detached from reality. *Update - from this review the company reached out to discuss further. I filled out the complaint form and detailed my experience and... read more
Had a positive experience here. Despite the 25 minute wait in an empty waiting room, the nurse and Dr were extremely thorough and warm and respectful. I felt heard and treated as an intelligent partner in my healthcare. Prescription phoned in ASAP .
Frequently asked questions about Optum Urgent Care - Kingston
How is Optum Urgent Care - Kingston rated?
Optum Urgent Care - Kingston has a 1.8 star rating with 44 reviews.
When is Optum Urgent Care - Kingston open?
Optum Urgent Care - Kingston is closed now. It will open tomorrow at 8:00 a.m.
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