Optum Urgent Care - Kingston

Rebecca Singer 

on Google

a month ago

This place is active in fraudulent billing. They will bill an urgent care visit as "routine", send the bill to Quest, and you will be asked to pay out of pocket no matter if you have Medicare, plus supplemental insurance. Stay away 

Susan Breen 

on Google

a month ago

I am always so pleased when Dr. Catapano is the one who is going to be handling my care. He is understanding and so knowledgeable and always prescribes something that effectively treats my condition immediately. This is the best urgent care around. You always see a doctor not just a PA. It’s the best and so is it this doctor? 

Flora Witter 

on Google

2 months ago

I was two minutes late. I waited in line. By my turn they said they could not take me because I was late and to come back 2 hours later. I drove 30 minutes to be told to come back. Very disappointed and frustrated. The Nuvance by the Kingston mall was much better! 

Dumb Won 

on Google

2 months ago

Caring doctors and easy visit. Thank you 

Becky Burns 

on Google

2 months ago

Care providers at Optum are all excellent. This rating reflects the difficulty with communication that appears to be due to rules set up by Optum. Optum does not allow patients direct communication with their PCP for illness. I am an established patient, and found out that Optum now requires an appointment for any contact. I tried to get an appointment, but would have had to wait one month. This is not appropriate for treatment of a sudden illness. Instead, I had to go to Urgent Care, and was told that my PCP will not commun... read more