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Optum Urgent Care - Gramercy Park
- New York, NY
About this business
ProHEALTH Urgent Care's mission is to get you back to good health and avoid a hospital visit. Serving adults and pediatrics, our wide integrated health system provides a network of specialists if should you require follow up care. Unlike many other facilities, a board-certified doctor is present here to ensure the highest quality care for you. Our highly trained and friendly staff's priority is to make sure your visit is comfortable and quick. We pride ourselves on little-to-no wait times and compassionate service. Walk righ... read more
Location details
291 3rd Ave, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
The office told me they are in network with my insurance with the copay of $20 for each visit. Later, I got billed outrageous amount. The office charged >$400s for each periodic exam which last maybe 10min most. They attract patient to come in and become the patient assuring you are in network. But later, you find out they bill you as out of network and giving you approx $900 bills for wellness visit and routine blood work. This is insurance fraud. To add, I also had to go twice for blood draw as doctor and her staffs forgot... read more
woman at the front desk was extremely rude, they forced everyone to wait outside in 30 degree weather and over 3 hours to serve about 20 people, will never come back here
Never answer the phone, always crowded, always have to wait, unenthusiastic admin team. Don’t waste your time.
Not reviewing the people or service, but waiting 2.5 hours+ for a Covid test in unacceptable, they need to have more than one person available for testing, management should know better than that.
Frequently asked questions about Optum Urgent Care - Gramercy Park
How is Optum Urgent Care - Gramercy Park rated?
Optum Urgent Care - Gramercy Park has a 3.2 star rating with 59 reviews.
When is Optum Urgent Care - Gramercy Park open?
Optum Urgent Care - Gramercy Park is closed now. It will open at 8:00 a.m.
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