Optum - Seal Beach Family

Jeff Burns 

on Google

3 weeks ago

Typical Ai lack of the customer's time. I have been many attempts failed to get into the customer's information system. Your system gives no way (ANY) contact or call with my doctor. 

susan russell 

on Google

2 months ago

This is the worst health care facility. As a registered nurse I'm ashamed that I have stayed here for so long. Over the years so many doctors have left, the office staff is about as ignorant as it gets and all they care about is money. It's a joke. Put your physical health in the hands of caring competent people. NOT THIS PLACE 

Regina Baerga 

on Google

3 months ago

i've been coming here over 20 years. Since Optum has taken over, it is so bad. I have been waiting a week for a prior authorization calling daily. I can't even get to talk to a person who's actually in that office. i'm so sad that Optum has just ruined this place. after multiple phone calls this week I'm told that there is only one person handling prescription authorizations. The only reason I stayed after Optum took over was for Dr. Agatep who is not only a fantastic doctor, but a wonderful human being. But he is no longer ... read more