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Optum RX

1.8

About this business

Location details

1650 Spring Gate Ln, Las Vegas, NV, 89134, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.86 reviews
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Mare V's profile image
Mare V 
a year ago

I hope this is the right company Optum RX home delivery. I would like to shout out MADDEE as a very caring, pleasant, responsible lady in your company. She helped me as much as she can to get my order delivered properly and place a discount code. I wish more people were that caring about their customers as she was I give her a 10 out of 10 - Thank you MADDEE from Optum RX Home 

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makingup lasvegas's profile image
makingup lasvegas 
a year ago

Placed my order a week ago...says everything's on the way. Then today I got a call saying that one of the meds they are out of and will be out long term. IT TOOK A WEEK TO CALL to tell me that, again their website said it was on the way. Also, a lot of different information from all the people there too. Unacceptable. 

Highlighted review
K Queniahan (Mrs. Quinn)'s profile image
K Queniahan (Mrs. Quinn) 
2 years ago

Prescriptions are always out of stock causing me to run out of meds and having to get locally which cost more money. Optum is useless 

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Gigi Koury's profile image
Gigi Koury 
3 years ago

Been getting meds from OptumRx since I got a Medicare Advantage plan. First word of advice: DO NOT GIVE THEM A CREDIT CARD. Luckily I have NEVER been charged for my three generic meds...but OptumRx has tried. If there was a credit card connected to my account, it would've been a nightmare. (I'm sure many seniors just give up and pay the bill.) Second: every transaction with this company has necessitated intervention on my part. EVERY TRANSACTION. Many times, multiple calls. The Rx I'm waiting on now has taken seven calls...a... read more

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Megan Hummel's profile image
Megan Hummel 
3 years ago

I didn't think anything could be worse than Optum Specialty, but the regular Optum, Optum RX, proved me wrong. Horrible customer service, delayed medication delivery, multiple hangs up from both the automated system and the live-agents. 

Frequently asked questions about Optum RX

How is Optum RX rated?

Optum RX has a 1.8 star rating with 6 reviews. 

When is Optum RX open?

Optum RX is closed now. It will open on Monday at 9:00 a.m. 

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