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Optum Primary Care Monument
- Monument, CO
About this business
Location details
15909 Jackson Creek Pkwy, Monument, CO, 80132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 5:00 p.m. | |
| Tue | 6:30 a.m. to 5:00 p.m. | |
| Wed | 6:30 a.m. to 5:00 p.m. | |
| Thu | 6:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been going to this clinic after retiring and thought it would be great to have the same doctor everyone you need to be seen. The nurse of Michelle Klissmith has always been snobby, but lately I feel it has been worse. It’s not what she says, it’s how she says it, and it’s demeaning! She has been around for quite awhile and I’m sure she knows something of what’s going on around her. I had surgery from an out of town Dr and could go to my local Dr for the 2 week post op wound check. When I called to schedule the appoint... read more
Worst experience at this office over the years! And I'm speaking about the adult side, I've had pretty good experiences with Pediatrics. Major billing issues, disorganized, poor communication and I've always felt somewhat dismissed as a patient. I should have looked for a new PCP long ago, but I had rarely gone until recently, so I kept my doctor just to make sure I had one. But, I've had it with this office. I'm not one to write reviews, but they earned this negative one! I had 4 visits within 3 months, an initial visit in ... read more
I’ve been a patient here for about six or seven years. No complaints until the last three months. Could not be less satisfied by the care coordination at this clinic. From the lab not executing physician’s orders, to the physician not putting them in, to my PCP leaving the clinic without providing me notice and then not wanting to prescribe me medications I require for literal survival, this clinic has deteriorated to the point of non-functionality. I’ve wasted literally five to seven hours over the last two months trying to... read more
I was over billed and raised the issue as a dispute. Instead of communicating with me, they sent the bill to collections. We decided to change primary care providers afterwards for the whole family. Their doctors are fine, but their billing department is terrible and very unprofessional- not worth the hassle or the ding to your credit report. Avoid!
Frequently asked questions about Optum Primary Care Monument
How is Optum Primary Care Monument rated?
Optum Primary Care Monument has a 1.8 star rating with 22 reviews.
When is Optum Primary Care Monument open?
Optum Primary Care Monument is closed now. It will open tomorrow at 6:30 a.m.
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