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Optum Primary and Specialty Care

2.1

About this business

Optum is a leading information and technology-enabled health services business dedicated to helping make the health system work better for everyone. With more than 180,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health. Optum is part of UnitedHealth Group (NYSE:UNH). 

Location details

50 Bellefontaine St #104, Pasadena, CA, 91105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.110 reviews
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San Marino (SAN_MARINO)'s profile image
San Marino (SAN_MARINO) 
on Google
a month ago

My heath insurance approved me to see a different dermatologist but ended up seeing Dr. Wachsman because the girl told me the other one focused only on surgeries. Dr. Wachsman doesn't care about her patients and just looked at my acne condition for less than 1 month. In addition, one of the topical acne medication required prior authorization. I called 5 different times and Maricela C. (her nurse) failed to follow up with the prior authorization and asked me to make another appointment to see Dr. Wachsman again. This ordeal ... read more

Rocio Pacheco's profile image
Rocio Pacheco 
on Google
3 months ago

Disappointing, I've been going since last year. I went there for several reasons, and none of my issues have been resolved since last year. Once I got there, it took 5-6 minutes to find parking, and when I got there they did not see me because I was late. I've been cancelled twice for a biopsy appointment. The first young girl who saw me told me that it is a wart and I needed to be very careful with it because it is very contagious. I had it for years and have never passed it to my other fingers or anyone in my family! Secon... read more

Lillian Wong's profile image
Lillian Wong 
on Google
9 months ago
Jorge's profile image
Jorge 
on Google
10 months ago

SHOW UP TO YOUR APPOINTMENT EARLY. I was 10 minutes late and they told me I had to reschedule because my appointment time was only for 15 minutes. They did not tell me this when they reminded me about the appointment the day before. They also told me they had 3 people cancel that morning because they were late, and yet none of the dermatologists were available, which makes no sense. Also no empathy from the receptionist, who acted like I should have known about the 15 minute appointment rule even though I had never been ther... read more

Maria Ximena's profile image
Maria Ximena 
on Google
2 years ago

My mother has been going to NP Luo for the past 8 years. She met her at a different office and then followed her to Optum. She is incredibly thorough. I wish actual doctor's were as efficient as she is! I highly recommend her. 

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Frequently asked questions about Optum Primary and Specialty Care

How is Optum Primary and Specialty Care rated?

Optum Primary and Specialty Care has a 2.1 star rating with 10 reviews. 

When is Optum Primary and Specialty Care open?

Optum Primary and Specialty Care is closed now. It will open on Monday at 9:00 a.m. 

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