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Optum Neurology
- Medical Centers
- Albuquerque, NM
About this business
Optum is a leading information and technology-enabled health services business dedicated to helping make the health system work better for everyone. With more than 180,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health. Optum is part of UnitedHealth Group (NYSE:UNH).
Location details
2901 Transport St 2nd Floor, Albuquerque, NM 87106, Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They don’t ever answer the phone my grandmother is waiting to get a referral to get mri and the doctor sent it without a signature so we need the signature ! No answer I call everyday as well as the mri place calls too!
Update: I received a call from Jackie in the neurology department at 5:11 PM. As a clinical supervisor, I believe that assigning a single individual to answer the phone places undue hardship on them, particularly when faced with disgruntled patients, which ultimately affects the clinic's overall functionality. While I recognize the challenges associated with staffing, it is essential that we, as supervisors, step in to support our team members effectively. ** I was referred by my doctor at Optum on Juan Tabo, but I've encoun... read more
Update: I received a call from Jackie in the neurology department at 5:11 PM. As a clinical supervisor, I believe that assigning a single individual to answer the phone places undue hardship on them, particularly when faced with disgruntled patients, which ultimately affects the clinic's overall functionality. While I recognize the challenges associated with staffing, it is essential that we, as supervisors, step in to support our team members effectively. ** I was referred by my doctor at Optum on Juan Tabo, but I've encoun... read more
I love Dr. Gandhi but it's impossible to reach her. I've stayed on the phone for over 20mn and no one answers! I've called multiple times from different numbers and nothing. It's infuriating that it feels that i have to beg to schedule and appointment or just get information!
I called at the end of May to schedule an appointment after receiving a referral from my orthopedic group, and when I asked for a confirmation email, I was told I’d receive one the day before my appointment. Today is the day before said appointment, and I followed up with the front office since I didn’t receive a confirmation notification. The associate told me they do not have a patient file for me nor do they have a referral. I provided the time and date that I called two months ago, and I was told that there was nothing t... read more
Frequently asked questions about Optum Neurology
How is Optum Neurology rated?
Optum Neurology has a 2.5 star rating with 17 reviews.
When is Optum Neurology open?
Optum Neurology is closed now. It will open tomorrow at 8:00 a.m.
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