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Optum Infusion Pharmacy and Infusion Suite
- Jacksonville, FL
About this business
Location details
9655 Florida Mining Blvd W #411, Jacksonville, FL, 32257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Jacksonville, FL office is awesome. Obviously anyone leaving a bad review had never used another service! They are simplyt he best! When my home healthcare company went out of business they took me on even though they weren’t accepting new patients. They call automatically for a quick update on my next monthly shipment incomparison to other companies that requirea 30 minutes call weekly. This is the third business I have had to use as the others have gone out of business. There is absolutely NO comparison to the customer... read more
Not impressed with the mail out pharmacy at all. Kept sending me an email on my order and then one to cancel it. Had to go back to a regular pharmacy. The supplies they send for my Mama’s feeding tube are high quality and exactly what she needs.
Stay away from this company. I was assigned to them when I left the hospital with a serious infection and needed to do my own home infusions. Deliveries were sporadic and the provided equipment came without instructions and were difficult to use. Visiting (training) nurses from another company demonstrated usage, but even they had difficulty using the equipment. The final insult was that I needed two more antibiotic packs to complete my prescription (apparently the company has trouble counting…). Instructions for infusions w... read more
I’d like to talk a bit about the pharmacy, specifically. As many know, we are in an IV fluid shortage after Hurricane Helene. I happened to know about this because I work in a hospital; however, when the pharmacist called yesterday morning, he abruptly started off with how he couldn’t get my doctors office to speak with him about reducing my infusions by half. He provided no context for why this needed to happen until i told him I knew about the shortage. He didn’t want to call my doctors office back, so I reached out to the... read more
Absolutely terrible customer service I have been fighting with these people for over 3 weeks to get my infusions started every different person I talk to has a different answer to why I can't start my meds and can't give me and answer to why. Its Absolutely ridiculous I wouldn't recommend this place to anyone!
Frequently asked questions about Optum Infusion Pharmacy and Infusion Suite
How is Optum Infusion Pharmacy and Infusion Suite rated?
Optum Infusion Pharmacy and Infusion Suite has a 2.4 star rating with 7 reviews.
When is Optum Infusion Pharmacy and Infusion Suite open?
Optum Infusion Pharmacy and Infusion Suite is closed now. It will open at 9:00 a.m.
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