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Optum - Covina Main
- Covina, CA
About this business
Location details
420 W Rowland St, Covina, CA, 91723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm so fed up with Optum. Initially, I took my son to Optum Glendora for pediatrics. They moved to this location in Covina. It's dilapidated and gross. I recently found out that my son's pediatrician retired only because I called to schedule an appointment and was told she retired. And when I do schedule appointments the staff are generally rude and apathetic. Will be finding a new provider for my child.
I would like to share my recent experience during my visit today. I understand that technical issues can arise, and I completely empathize with the situation when the systems were down. However, I found the behavior of the receptionist to be quite concerning. Whenever I asked a question, she responded with an unhelpful attitude, which was disappointing. For instance, when I inquired about the delay after she mentioned that our systems were down, her response was abrupt: “I already told you our systems are down.” I had only a... read more
Telephone system stinks...........unable to proceed through the maze of "click on 1, 2, 3..." Had to give up trying.
Frequently asked questions about Optum - Covina Main
How is Optum - Covina Main rated?
Optum - Covina Main has a 3.7 star rating with 59 reviews.
When is Optum - Covina Main open?
Optum - Covina Main is closed now. It will open tomorrow at 8:00 a.m.
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