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Optum

4.1

About this business

Optum is a leading information and technology-enabled health services business dedicated to helping make the health system work better for everyone. With more than 180,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health. Optum is part of UnitedHealth Group (NYSE:UNH). 

Location details

1000 E Irlo Bronson Memorial Hwy, St Cloud, FL 34769, Saint Cloud, FL, 34769, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.114 reviews
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April Whittemore's profile image
April Whittemore 
on Google
6 months ago

The girls that answer the phones are horrible. When you call all they do is say "Optum please Hold" and slam you on hold. They do not come back on hold to help or to assist you. The girls at the Greeting Desk for Patient are horrible. I will say in their Defense there are too many patients checking in, too many phone calls coming in to answer. Whoever is overseeing this operation at the Greeting Desk should be fired and replaced with someone who knows the value of the people that have the first contact with patients., bot on... read more

FABULOSA2213 FABULOSA's profile image
FABULOSA2213 FABULOSA 
on Google
9 months ago

The call center sucks 

German Nunez's profile image
German Nunez 
on Google
a year ago
DANALIS RODRIGUEZ's profile image
DANALIS RODRIGUEZ 
on Google
a year ago

Dra. Ivonne Robin exelente Dra al igual su enfermera. 

Dayana Romero's profile image
Dayana Romero 
on Google
2 years ago

Llame para solicitar informacion y la persona que toma las llamadas tiene mala actitud. Creo que deben mejorar la atencion al cliente! 

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Frequently asked questions about Optum

How is Optum rated?

Optum has a 4.1 star rating with 14 reviews. 

When is Optum open?

Optum is open now. It will close at 5:00 p.m.  

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