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Option Care
- Closed
- Opens 8:00 a.m. tomorrow
- Home Health Care
- Berlin, CT
About this business
Option Care is a pharmacy located in East Berlin, CT.
Location details
80 Clark Drive, Berlin, CT, 06023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | Closed now |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service. My father was discharged from the hospital in the care of Option Care to service his feedings. After the first couple weeks I called to replenish his materials. I contacted the company and they mentioned there was something they needed to review on his insurance and would call me back. I told them that was fine and the lady said goodbye and I stopped her to mention she didn’t take down my number. At that point she realized and took that information and asked for my name. That same situation happene... read more
Worst place EVER!! They constantly mess things up. Delivery of your meds, just give up a full day at least. Might come by midnight! If they say sent thru fedx, then it went thru ups or their person shows up late night. They mess up dates, times, billing and have no remorse whatsoever! Find someplace else if at all possible. It’s a horror show!
Worst customer service ever. The representatives tell me that they need stuff from my doctor's office and my doctor's office has sent over the stuff but yet no help at all. Spent many hours on the phone with them and nothing. If you are able to use a different place please do so. After many hours I was finally told that they only use one dr for IV steroids in CT
I am now on my 14th infusion with this service and must say that the office that schedules, does the paperwork, and does the billing is absolutely abysmal. If I dont call them every week (for 7 weeks in between infusions) and each day the week leading up, my infusion wont happen. For this current infusion, they tried to ship the medicine to the wrong address. Fixed that in week 3. They tried to tell me I needed a new prescription. Fixed that in week 4. My prescription is good till december. They didn't ship me a pump when th... read more
Frequently asked questions about Option Care
How is Option Care rated?
Option Care has a 1 star rating with 4 reviews.
When is Option Care open?
Option Care is closed now. It will open tomorrow at 8:00 a.m.
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